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Top rated hotels in Guangzhou

Chateau Star River Guangzhou

Chateau Star River Guangzhou

4.7/54253 Reviews
Near Panyu Chimelong and Guangzhou South Railway Station
Impressive large bathroom with bathtub and double basins in the suite room No. 2002. It has a smart screen on the mirror that was supposed to be able to show movies for guests to enjoy while taking a bath. Unfortunately that device was not connected to the internet depsite the successful connection to the hotel wifi network, so it is useless and wasted my time trying to disconnect and reconnecting to the network, so I suggest the hotel to look into this issue. Other features include the seperate lounge room that has no window so it relies on the sunlight from the bedroom for natural light. The balconies in the bedroom are locked and inaccessible. Overall the furniture and decoration in the room are of high quality and up market. The hotel uses a robot for delivery of meals (including items ordered from the outside). The indoor and outdoor pools are huge and I did enter them and swim for a few munites until I was stopped by the lifeguard rudely questioning where my swim cap was. I told him that I didn't have one and nobody or sign asked me to have one. He was concerned that my short hair could pollute the water of the pool. He said everyone was supposed to wear a swim cap. I would have followed the rule if I was told in advance. The way the lifeguard shouted at me made me feel disrespected. So I wish the hotel could put up some signs to clearly communicate the rules before guests enter the pool.
Chateau Star River Peninsula

Chateau Star River Peninsula

4.8/52123 Reviews
Near Panyu Chimelong and Guangzhou South Railway Station
The young ladies and gentlemen at the reception desk in the lobby are all very service-oriented. They help with luggage when we check in. The aunt who cleans the room has a friendly smile and is very dedicated and friendly. Guangzhou in winter makes people feel very warm. The hotel has a beautiful environment and the indoor swimming pool is still The temperature is constant, and there is also a large outdoor swimming pool at normal temperature that is also very nice. Winter swimming is no problem at all. I like it very much. Ms. Zheng at the front desk provided good service. Because she was confused about the locations of Bird Paradise and Chimelong Zoo, she also took the initiative to introduce the difference between Bird Paradise and Chimelong Zoo. She has very strong professional skills. Also, the wooden boardwalk by the riverside in front of the hotel is very suitable for morning jogging. The environment and service are great. It’s a very cost-effective hotel~

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