Guangzhou Baiyun District Hotels

Room is great like 5 ⭐ in city. Yet if you want to walk around outside, no luck, except convenience shop and couples restaurants. Airport pickup right on time, if you come down 1 minute late, just say goodbye.

The room is clean and comfortable, the environment is quiet, and the service is attentive. The only drawback is that the hotel is located some distance from the subway station, which is not convenient. The breakfast is rich in ingredients and tastes good. The overall stay is very cost-effective.

The reception staff was friendly, very clearn and tidy room, good water pressure on the water, breakfast was decent for a quick stop, smooth check out. I would recommend anyone to come here for business trip or for a quick stay. The location was very ideal also, with pharmacy, restaurant, Burger King and Starbucks on the next block, nice place.

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The service of front desk team Xiao Tang and Xiao Lin and Xiao Chen are excellent and helpful in their services. Going extra mile in helping to make our stay comfortable experience. They are pleasant and knowledgeable with information about the localities. The housekeeping lady Ms Chen and Ms Loong for level 17 are very details with their cleaning and fast in cleaning up the room. Breakfast provided are fresh and having a wide selection of international flavour and local dishes. Hotel room are spacious and very new. Facilities are clean and well maintain.

The hotel was newly opened in 2023, so the hardware must be fine. The lobby is grand and the environment is very good. The W Marriott is opposite. The room is spacious, clean and hygienic. I particularly like the sink. It is long and very suitable for women. All kinds of cosmetics and toiletries can be lined up. Great! The amount of water in the bathroom is also very large, making it very comfortable to take a bath! Just outside the gate is the subway station. The transportation is very convenient and it is also very close to Baiyun Mountain Scenic Area. I will stay here next time if I have a chance!

The Element is well appointed, a picturesque hotel & convention center complex. The staff are helpfully & friendly. I had many meals at Marriott within the complex and the food is excellent & the chef as well as the kitchen team deserve much praise for their service. I would have liked to see at Element a washer & dryer facility for a long stay hotel brand just like they show on the website, but alas this Element did not offer such facility. For a new hotel many maintenance issues from doors broken, water leaking, mold, broken windows, just to name a few things that need to be addressed immediately. As the staff seem very concerned the management seems to be preoccupied with their own business and not the business of hotel operations and owner property protection. The attitude of management is “I am busy” therefore these small details are not of concern. But in fact it’s a complete reflection on poor management from the top. I hope management can make changes and improve the quality and efficiency of doing repairs maybe even have the proactive approach to maintaining the integrity of the property. I understand the property is new and the construction team is still working on their list of things that need replacing or repaired. They need to have a MOD on call 24/7 and available to come to address issues as they arise. Management needs to be a leader and coach to the staff. The staff are eager and looking to leadership for a good team environment. I hope management is willing to change their mindset and focus on the details because the details matter. Overhall I look forward to staying at the hotel and look forward to seeing the improvements unfold day by day.

The service of the lady at the front desk is very good. I just came here and I didn’t know what places to play. The lady introduced a lot of places to play. The room facilities are complete and hygienic and clean. I really like to stay here next time. It was a great stay experience.

Life only lasts for more than 30,000 days, why not be kind to yourself, check in on New Year's Eve, work out in the hotel, drink coffee, watch the Spring Festival Gala, watch live fireworks, play games, take it easy, be grateful ☺️, I hope Marriott will get better and better, Happy New Year. Thank you to the staff for the warm reception during the Spring Festival. The room is also very clean. The smart toilet is very heart-warming. I will continue to experience it.

The hotel is fairly new. Location is excellent. There are wholesale markets all are the hotel for bags & luggages. Fast food chains like Burger King, Pizza Hut, and McDonald’s all within close vicinity. The front desk staffs are very courteous and speaks English. The breakfast was ok consists of both local and continental. My flight arrived early at 6am and since rooms were able, I was able to check in at 10am without additional charges. The only drawback about the hotel that there are no safe lockers in rooms. Other than that I had a perfect stay at this hotel. Next time when I come back to Guangzhou, I would definitely stay here again.