Yangguang
December 29, 2021
The experience was very bad, it can be said to be the worst ever!
I read reviews that the soundproofing was very poor, but I didn't expect it to be so bad. It was very noisy in the middle of the night. I contacted the front desk, but their greetings were ineffective. After 03:00 in the morning, I communicated with the front desk. The original price was more than 300 for two nights, and 150 for one night. In this small and pitiful room, the surrounding facilities and the people living around it are relatively messy and messy. It is not worth the room fee. I asked for a partial refund of the money that night and the refund of the prepaid money for the next day. (03:00 in the morning: 30 next door has been noisy), the manager of this hotel actually asked us two girls to open the door at 03:30 in the middle of the night and let us go! He said that if he wanted to check out, he should do so immediately. He also said that we were just trying to take advantage of their hotel, so they drove us two girls who had just arrived in Guangzhou from other places to leave! (Think about it, a girl from out of town just got off the plane and came to this very messy place. She asked us to check out at 03:30 in the middle of the night. Will the hotel be responsible if something happens? She also said that we want our hotel to be cheap. If it is cheap, we will book 2 It was over 300 pm (paying for the hotel in advance). In the end, another girl and I refused to open the door and endured the noise from the neighbor across the street until after 05:00 before going to bed. We canceled everything the next morning!
As a result, the next day, when we checked out early in the morning and asked for a refund, the manager didn't give us a good look at all. He even said patiently that I should contact Ctrip. Under my tough attitude, he gave me Ctrip's manual phone number. I called Ctrip and successfully resolved the recommended matter (I was wondering, was it my problem that night?)
In short: this hotel is highly not recommended! Not recommended! Not recommended!
Original TextTranslation provided by Google