Vienna Hotel (Guangzhou Panyu Qiaonan Aoyuan Square) Reviews

Response from Property: Dear guests, hello! Thank you very much for choosing to support Xiaowei. Xiaowei has an executive room specially launched for business customers. The room has floor-to-ceiling windows and a balcony. It is equipped with a refrigerator, tea set, free coffee and Coke. There is also a self-service free laundry room on the third floor of the hotel. Check out You can get free ganquan at the front desk. Thank you again for choosing to stay in Xiaowei. Xiaowei is your home. We look forward to seeing you back home more often. I wish you a happy life!

Response from Property: Dear guests, hello! Thank you very much for choosing to support Xiaowei. Xiaowei has an executive room specially launched for business customers. The room has floor-to-ceiling windows and a balcony. It is equipped with a refrigerator, tea set, free coffee and Coke. There is also a self-service free laundry room on the third floor of the hotel. Check out You can get free ganquan at the front desk. Thank you again for choosing to stay in Xiaowei. Xiaowei is your home. We look forward to seeing you back home more often. I wish you a happy life!

Response from Property: Dear guests, hello! Thank you very much for choosing to support Xiaowei. Xiaowei has an executive room specially launched for business customers. The room has floor-to-ceiling windows and a balcony. It is equipped with a refrigerator, tea set, free coffee and Coke. There is also a self-service free laundry room on the third floor of the hotel. Check out You can get free ganquan at the front desk. Thank you again for choosing to stay in Xiaowei. Xiaowei is your home. We look forward to seeing you back home more often. I wish you a happy life!

Response from Property: Hello! Thank you very much for choosing to support Xiaowei. Xiaowei has an executive room specially for business customers. The room has floor-to-ceiling windows and a balcony. It is equipped with a refrigerator and tea set. Coffee and Coke are provided for free. There is also a self-service free laundry room on the third floor of the hotel. Check out You can get free sweet spring at the front desk. Thank you again for choosing to stay in Xiaowei. Xiaowei is your home. I look forward to seeing you at home more often. I wish you a happy life!

Response from Property: Dear guest, hello! Thank you very much for your feedback. Xiaowei will check the breakfast problem you have reported. If there is any result, you will be notified as soon as possible. If your order includes breakfast, Xiaowei will contact you and refund the breakfast fee to you , Xiaowei will also find out the reason and strengthen training to avoid the same problem again. If you encounter any problems during your stay, you can call the front desk for help. Thank you for your support and comments on Xiaowei, and look forward to your visit again.

Response from Property: Dear guest, I am very sorry to make you unsatisfied with your experience. Xiaowei attaches great importance to the problems you have reported. Xiaowei cannot change the problems of facilities and equipment, but Xiaowei will do a good job in service. Xiaowei has reported the problem of carpets to the inspection and rectification of the room , For the noise problem, the front desk has sound-proof earplugs as a gift. If you sleep lightly, you can tell the front desk to change the room. In addition, Xiaowei will strengthen the management of the hotel. There are people on duty in the lobby 24 hours a day to ensure the safety of the guests. The room you originally booked is standard The room has no windows. The front desk has upgraded you to a deluxe room with inner windows, so the pictures are inconsistent. Xiaowei has an executive double room specially for business customers. The room has floor-to-ceiling windows with a balcony, and the light and view are very good. Your next stay can give you an upgraded experience, thank you for your feedback, and look forward to your next visit experience.