ZMAX HOTELS（Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch hotel ） Reviews

Very good & location

goodgoodgood

My work requires me to stay at least 3 times a month. The main location is very close to my work place. This time I happened to encounter several large exhibitions in Guangzhou. The hotel is 80% more expensive than before, but the experience this time is really not good. The room is on the first floor, and right outside the door is the elevator and restaurant. Early in the morning, I heard a lot of people talking and the clinking of chairs and tableware outside the door. The hygiene in the room was not good... as shown in the picture. I hope that if the hotel can only arrange rooms on the first floor in the future, it will be noted online so that guests can know in advance and choose whether to change hotels.

The room is very stylish. It's the first time I use a smart toilet. It's different when the money is in place. The Internet speed is also very fast. The room is very clean and the lobby is beautiful. It's beyond my heart.

Booked xxxl double bed room. I arrived late, and the front desk gave me a very uncomfortable room. It felt like a downgrade from the original room type. It doesn't match the picture at all. When I reported my feedback to the front desk, the front desk just said in an understatement: You came too late and the room type you booked is no longer available. This way of solving problems makes people very uncomfortable.

The room was very average. It looked okay from the outside. After entering, many details were not done well. I didn't know what the sound was in the room all night... The hotel service was even worse. I was given a room on the first floor, with a restaurant outside. , all kinds of smells came in early in the morning, and then I didn’t say anything when I checked in. I slept with the curtains open all night. When I woke up in the morning, I found that the room was outside the first floor. It was said that there would be breakfast at 7:30, but at 8 o'clock, there was no fruit, and the variety of breakfast was pitiful...

The location of the hotel is very good, the hotel provides breakfast, and has its own parking lot. The room is also quite clean and has a bathtub. It's just that the intelligence is a bit tasteless, and it's not easy to use a word. The toilet light will sense itself, but I don't know how to turn it off separately other than turning on and off the entire bathroom light.

The room is only about ten square meters. It is my first time to stay in such a small hotel in China. It is marked with 4 stars. All aspects of hygiene are not up to standard. It is false advertising. It is probably an old hotel that has been renovated. When you enter the room, it's like a stove. The air conditioner doesn't cool down even after being turned on for 20 minutes. When you leave the room, you can't plug in the card to store electricity. When you get back, it's like a stove... For a charge of more than 400 yuan, it's really not as good as staying in a small hotel! I hope this is useful to everyone. This is my first time to review a hotel...it's still 4 stars, but I'd hate to drop it to two stars!

The most uncomfortable point: The cellular data signal in the room is extremely poor, and the Wi-Fi in the room cannot be connected for various reasons. I booked a double bed room, but the room information did not indicate that the room only had a window facing the inner lobby. When I checked in, I started asking if I wanted to pay extra to change to a room with an outward-facing window. The bed is right against the wall of the corridor, and with the poor soundproofing, people coming in and out of the next few rooms can be clearly heard even if they are closer.

This lot is why you want this price As a designer hotel, its aesthetic level and some details are at the middle or lower level, but compared with express hotels, it has a bit of a design sense, but the price is much higher. The good thing is that takeaway can be delivered upstairs, and the living experience is very poor. The guests at the door are always Is the air conditioner or the fresh air when opening and closing the door? The noise was so loud that I almost didn't sleep all night

The room is smaller than an express hotel It's difficult to turn around in the bathroom The room is damp Hotel aromatherapy can kill mosquitoes Average service attitude

The summary is that the air has a strong musty smell that won't go away, the water is contaminated with pungent chemicals, and the bedding and walls are stained. I wanted to leave here so much in the morning that I forgot to take pictures, otherwise it would be more intuitive. I have never stayed in such a bad hotel. A four-star hotel priced at more than 600 yuan is worse than the worst B&B I have ever been to. This room is so disgusting that it is not suitable for human habitation. They said they would give us a room on the first floor with direct access from the restaurant when the room was full. We accepted, but we specifically confirmed with the front desk that there was no moisture or mold problem, and we were told that there was absolutely no problem. There was a very, very strong musty smell as soon as I opened the door (in fact, I could smell it through the door before I even entered, it was just that strong). I wanted to open the window to let out the air, but the so-called window in the room marked with a window on the Internet could only open to a decorative space the width of a small fish tank, and the other side of the decorative space was outside the glass and was the waiting area in the lobby, so the fresh air was not returned by opening the window. To be watched like a monkey. After reporting to the front desk, they told us to open the window (there was no window to open), turn on the air conditioner and open the door, but the problem was that it didn't work at all. In the hotels I've been to before, it took more than an hour to get out of the smelly hotel. Here, I turned on the air conditioner and opened the door for more than two hours and it didn't stop until I went to bed. Then I couldn't sleep at all because of the smell. It smelled so bad without a mask and there was little air. I didn't know how many hours I had to sleep all night. The smell continued the next morning. What's even more disgusting is the water. It has a very, very, very strong chemical smell, and it seems that it may not pass the water quality test. I smelled a pungent smell at night, but I didn't realize it was because the air was too smelly. I washed my hands once in the morning and found that the smell couldn't be washed away with mineral water immediately. It was still there a few hours later. I washed it elsewhere. It took several times to wash it off. This problem is actually worse than the musty smell. After all, we don’t even know what chemicals are in the water. . . Moreover, I don’t know where the water problem is, and I don’t know how many other rooms are also contaminated to some extent. Let's talk about the room facilities. There was a large yellow stain on one of the pillows, and there was also some large piece of dirt on the ceiling of the toilet. Compared with all the problems, the so-called automatic flushing toilet does not flush well but does not have a manual button. The only table in the room is equipped with a low sofa, which makes it impossible to work normally. It is already some very serious problems. It's a small thing.

The hotel design is good and the location is good, but the hotel facilities are indeed poor. I stayed in a room with a living room, and the window in the bedroom couldn't be closed. It’s 8 degrees outside in Guangzhou, the windows can’t be closed, and the room is freezing cold. There are two toilets in the room. The one outside has a toilet and the one inside has a shower. Not sure why bath towels and hand towels are left outside the bathroom. You can't take a shower outside. After taking a shower in the bathroom inside, I was freezing and had to walk across the entire room to get a bath towel. The bathroom inside is also very small, and the place where clothes are hung will definitely get them wet. The most annoying thing is the whole-house intelligence. To be honest, it’s not intelligent at all, it’s pretty stupid. It was very cold and the window couldn't be closed. He kept opening the curtains for me. I accidentally turned off all the lights in the house. The heating didn't work at all all night and I woke up twice from the cold. Parking is very cheap, which is good in the city.

A very bad stay experience. When checking in. I used the WeChat QR code to register, and the front desk asked me where my ID card address was. I didn’t respond and said it might be xx. As a result, the registration employee asked directly: Don’t you remember where your ID card address is? After staying in so many hotels, this is the first time I encountered such unprofessional service. I don’t know what this employee wants to express? What prompted him to use such offensive words in front of guests. It is a hotel that emphasizes quality, and basic services should be learned from established hotels. The second problem is that the room settings are very unreasonable. Can you imagine that there is no place to hang a towel in the shower room? You can only throw the towel outside and run out to get it wet after taking a shower. Because the shower room is too small and there is no place to put clothes, you can only take off your clothes outside without any cover at all. It means you have to do it in front of others. The room is obviously partitioned, shouldn't you put the bathroom on the other side of the partition?