Vienna International Hotel

The room is clean and tidy, the layout is very warm, the floor-to-ceiling windows have a wide view, the room is intelligently controlled as a whole, and the front desk service in the lobby is very professional. The front desk lady also gave us laundry detergent, which is convenient for washing underwear. The details are done very well! I have always chosen 👑Vienna Hotel👑, netizens deserve your first choice... The breakfast is very rich, don't oversleep!

The service is super good. The ladies on duty at the front desk at different times are all very polite and considerate. There are cute robots delivering takeout. The interior environment is very design-oriented. The facade decoration is very special and pleasing. There is also free tea service in the front hall. Sister Lili is also very nice.

Convenient location, good hygiene, good service, the girl at the front desk has a good service attitude

At 22:30 in the evening, the front desk checked in alone. While answering the phone, she responded. The waiting time for three groups of guests to check in was at least 15 minutes. The experience was very bad, and the service attitude was not good. I told her that two rooms were on the same floor, but she seemed not to hear it when checking in. The worst thing was that I received a call from the room at 4:20 in the morning. The content of the call was that the robot delivered the food. I didn’t know whose takeaway and invoice it was, but it was directly arranged to be delivered. The sleep quality was originally poor. After such a toss, I didn’t sleep all night, and I had to drive a long-distance car when I got up. It was too dangerous. A total of 600 kilometers, driving for more than 10 hours, almost had an accident several times due to fatigue, which was extremely dangerous. The only experience of this time was that the front desk borrowed an umbrella for us to go out for breakfast in the morning! A very bad experience. I didn’t expect Vienna to be managed like this! 😡😡😡