Lavande Hotel (Guangzhou Tonghe Southern Hospital Southern Medical University)

The sanitation is very poor, the carpet is dirty, there is mold on the wall, there is hair on the carpet, and the wall is cracked

This is what I found when I checked in. The face towel of the previous customer was still there. There was another very strange problem. When I booked the room, it was more than 280, but when I settled it, it was more than 360. I didn't check it at the time, so I called the hotel back and the hotel asked me to ask the front desk. It was a very unpleasant experience.

Facilities: The facilities at LeFeng are very good, with good designs and air purifiers. Hygiene: Very clean and hygienic, giving people a good feeling. Environment: On the roadside, it might be a bit noisy. Service: The service is very good and professional. Parking lot requires a phone call to enter.

The hotel is clean, spacious and bright, with convenient facilities. There are robots delivering meals so you don't have to go downstairs to get takeout. The service is excellent, enthusiastic, efficient, and basically responsive. The main thing is that the room rate is also very affordable in the off-season, and parking is free. I am very satisfied with my stay!

This hotel is undoubtedly worthy of my full five-star praise, especially in the four aspects of hygiene, environment, service and location, its performance is particularly outstanding. Hygiene: The hotel's hygiene is amazing. Every corner of the room is spotlessly clean, the bed is neat and orderly, and the bathroom is clean and bright without any odor. Such a sanitary environment makes me feel very relieved and comfortable. Environment: The hotel's environmental design is ingenious, modern and warm. The decoration and layout in the room are very sophisticated, creating a feeling of being at home. The greening and decoration of the public areas are also just right, allowing people to find a quiet place to rest during a busy journey. Service: The hotel's service team is really impeccable. From the moment I checked in, I felt their enthusiasm and professionalism. Whether it is the reception at the front desk, the service in the room, or even the waiters in the restaurant, they all performed very well. Their careful care and thoughtful service made me feel the warmth of home. Location: The location of the hotel is also very advantageous. It is located in a bustling area in the city center, with convenient transportation and complete facilities around it. Whether it is shopping, sightseeing or business travel, it can easily meet the needs. At the same time, the hotel is close to many well-known attractions, allowing tourists to explore the city more conveniently during their travels. In general, this hotel has performed very well in terms of hygiene, environment, service and location, and it is completely worthy of my full five-star praise. I will recommend it to my relatives and friends without hesitation, and I believe that they will spend an unforgettable time here like me.