Star Residence ICC Guangzhou

Location: The hotel is praised for its central location, providing easy access to shopping malls, cafes, and public transportation, including the nearby Linhexi MRT station.(based on 276 reviews)

Great location and overall good value for money The hotel has an excellent location — lots of cafes, shops, and malls nearby. There’s a convenient delivery service on the first floor where couriers can leave your packages, and the staff is polite and helpful. The room was clean and modern, matching a 4-star standard. It had a fridge, microwave, and washing machine — very useful. However, there are a few downsides. The deposit is quite high (3000 RMB), and it’s better to leave it in cash because if you pay by card, it’s unclear when or if it will be refunded. This can be inconvenient if you’re a tourist flying home after your stay, as you end up stuck with local currency. There are no extras like a minibar or room service, so it’s unclear why the deposit is so large. Also, the amount seems to change — it’s not fixed. The gym is extremely small and basically empty, but you still have to pay to use it. Breakfast was very basic, so we didn’t use it at all. The room includes a kitchen, and you can request kitchenware from the hotel, but they don’t inform guests about this. The first time we stayed, we didn’t know and had to buy our own plates and utensils. Overall, for the price, this is a very good place to stay. I would recommend it.

Spacious room, clean, and comfortable. I would book this again the next time I visit Guangzhou. The best part is that it had a washer in the room so we could do some laundry. Where I see opportunity for improvement is the check-in and checkout process. The people at the front desk was not very welcoming and when we checked out, no one asked how was our stay so no opportunity to give any feedback. There was no dishes or utensils not even a couple of basic knife, fork, or spoon for our morning tea or coffee. Also, house keeping did not provide clean cups so we had to go purchase basic cleaning supplies to wash dishes for our 4 days stay.