Paco Hotel (Guangzhou Zhujiang New City Jinan University Tianhe Campus)

The people were nice, they don't speak English but have a translator at the front desk. The address of the hotel was not clean so some difficulty getting back to the hotel from outside locations.

Not that close to subway... but fortunately close to bus stops. After check-in I went out for dinner, after coming back late, I requested a change of room. I noticed it was a smoking room, while during booking i opted for a non-smoking room. The attending service desk employee said every room got sold out and told me he would address this in the morning. Very early in the morning I went back for this, nobody at servicedesk knew about my request. Also mentioned there is a lot of noise, because the outer windows could not be closed. This is probably due to the warm weather where the metals frame got distorted. The lady offered me a new non-smoking room, the first room I got offered had the same issue with distorted metal frame window that would not close. Luckily the second one did close. Since the change was early in the morning it gave me the impression that it could have been done in the evening as well, since both room that I got offered where all cleaned and ready for use.

The staff upgraded our room when we checked in, tried to assist us in every possible way even though they did not speak english, except poor breakfast.