FA Marriott Hotel Apartments (Zhujiang New Town)

FA Marriott Hotel Apartments (Zhujiang New Town) Reviews

FA Marriott Hotel Apartments (Zhujiang New Town)

18th Floor, North Gate, Foao Plaza, No. 5 Jinsui Road, Guangzhou, ChinaView Hotel Details
FA Marriott Hotel Apartments (Zhujiang New Town)
FA Marriott Hotel Apartments (Zhujiang New Town)FA Marriott Hotel Apartments (Zhujiang New Town)FA Marriott Hotel Apartments (Zhujiang New Town)
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FA Marriott Hotel Apartments (Zhujiang New Town) Guest Reviews

4.4/5
1915 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(1915)
Positive reviews(1848)
Reviews with photos/video(155)
Classy environment(201)
Easy to get around(144)
Awesome amenities(112)
Great location(78)
Many amenities(71)
Friendly front desk staff(62)
Well decorated(14)
Amazing natural light(6)
Negative reviews(67)
Guest User
Fashionable Double Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 20, 2024
I very good place , had a lot of fun with my friend 👏👏, i will definitely visit again.
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
dali.g
Superior Room (Double Bed) (Balcony)
Stayed in Jun 2024
Friends
14 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Great place to stay! Staff very friendly, location perfect. I will come again. 😊
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Couples
2 review
3.2/5
Posted on Mar 31, 2024
Location is definitely top notch as this hotel is in the central part of Guangzhou. However, the hotel isn’t the best if you are looking for a nice hotel for your stay. Staff are nice and helpful but the room conditions aren’t the best. Parts of the wall look stained, doors look half broken and overall room looked old. Enough amenities are provided, toilet is clean but other than that, wouldnt really say its a hotel.
Reneilwe
Selected Room (Double bed) (Special promotion)
Stayed in Aug 2023
Family
17 review
4.7/5
Amazing
Posted on Sep 25, 2023
Good location and great hotel apartment. Service was superb. I'm definitely coming back with friends or my partner😘
6/7
Guest User
Superior City-view Twin Room
Stayed in Aug 2023
Other
1 review
1.7/5
Posted on Aug 14, 2023
This is one of the worst places for your money. Yes, the location is close to the Canton tower, you can take a walk. But room is terrible
Response from Property: Dear, sorry for not satisfying you!
Thando23
Selected Room (Double bed) (Special promotion)
Stayed in Oct 2023
Family
18 review
5.0/5
Outstanding
Posted on Oct 7, 2023
It is my second time staying here, I was here in January. Everytime I come to Guangzhou there is no better hotel for me. The hotel is beautiful, clean, affordable and it is at a very convenient location. The staff is super friendly and they allowed me to check out late. If you are coming to GZ, this is the best hotel!
DanDeLioness
Executive Business Suite - 1-Bedroom
Stayed in Sep 2023
Solo travelers
51 review
4.5/5
Great
Posted on Oct 2, 2023
The service was good but the room is a bit too pricey for what it offers. Convenient location but could have been cleaner.
AniGev
Executive Business Twin Room
Stayed in Dec 2022
Family
11 review
5.0/5
Outstanding
Posted on Jan 5, 2023
Everything was comfortable, rooms were clean, service was good , too… people were kind and friendly…thank you.
Response from Property: Dear guests: I am very glad to learn from your message that you have left such a good impression. I hope you can continue to pay attention to FA Marriott Hotel Apartments in the future, and tell us more about your feelings and experiences when you stay in the future. We look forward to seeing you warmly Come again!
Julian
Fashionable Double Room
Stayed in Dec 2022
Family
12 review
3.2/5
Posted on Dec 31, 2022
First of all, the location is good and the check-in was smooth. They even allowed us to check-out late. The price was also affordable. However, our rooms were pretty run-down. There was mold in one of our rooms, the other room smelled of cigarettes although we requested non-smoking rooms. The worst was the mattress which was hard like a stone. If there hadn’t been mold and better mattresses, we would have enjoyed the stay.
Response from Property: Hello, dear guests! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it and has done serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Fashionable Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Very good, accomodating staff, nice room :) recommend
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.
Guygi
Fashionable Double Room
Stayed in May 2023
Business travelers
151 review
3.5/5
Posted on May 11, 2023
Old apartment Convenient Great location Have washing machine in the room Great value for your money
Altangerel
Executive Business Twin Room
Stayed in Jun 2024
Business travelers
5 review
1.0/5
Posted on Jun 28, 2024
it smells really bad
Guest User
Selected Room (Double bed) (Special promotion)
Stayed in Jan 2024
Business travelers
18 review
3.5/5
Posted on Jan 26, 2024
Strange hotel but location was good
VeronaTheExplorer
Fashionable Double Room
Stayed in Jan 2023
Couples
5 review
3.5/5
Posted on Jan 27, 2023
The location is very good and we had no overall problems with the room give or take a cockroach and a harder than average bed. After travelling a couple of weeks having the washing machine was a bonus. Our only problem was with the rooms having no sound proofing at all from the main corridor. Other guests were being loud throughout the night, going out into the hallway to talk on their phone or going between rooms and slamming doors kept me and my wife awake most of the time. The other issue was with smoking. Our room didn’t smell of cigarettes at first but as other guests would smoke in their rooms or the hallways our room would fill up with smoke in no time and it was as if they were actually smoking in our room which made us feel sick. it would be better if the floors can be separated into smoking and non smoking and even quiet and loud if people like to spend more time in the corridor than their room. Overall if you get more lucky with other guests than we had I would recommend, or if you are a heavy sleeper and don’t mind cigarette smoke this is an ideal cheaper place to stay in Guangzhou downtown.
Response from Property: Dear, hello, sorry for failing to meet your expectations, and thank you for your comments. We will continue to improve ourselves and wish you all the best.
Guest User
Fashionable Double Room
Stayed in Jan 2023
Solo travelers
46 review
4.5/5
Great
Posted on Feb 3, 2023
The location was great. The room was clean. The service was good. It was a little bit difficult to find the entrance to the place and the front desk but once I reached out to the front desk they were very helpful.