Ocean Hotel Reviews

Response from Property: Dear customer: Hello! Thank you very much for choosing our hotel. We have always been committed to providing guests with a clean and comfortable accommodation environment. We are glad that you are satisfied with this. Meanwhile, we are also honored to provide you with a self-service laundry room service on the 4th floor, which is free of charge and does not require any payment from you. We always hope that you can enjoy the most convenient and considerate service during your stay. Thank you again for your choice and support. We look forward to your next visit and continue to provide you with high-quality service and comfortable accommodation environment.

Response from Property: Dear customer: Hello! Thank you for choosing and staying at our hotel. Your satisfaction and recommendation are great encouragement to us. We are pleased to hear that you have highly praised our hotel and staff for their enthusiasm and thoughtfulness. Our team has been working hard to provide warm and thoughtful service to every guest, hoping that you can feel the comfort and warmth of home during your time at the hotel. We sincerely appreciate your recommendation and look forward to the opportunity for you to visit our hotel again. We will continue to provide you with high-quality service, ensuring that every stay you make will leave beautiful memories.

Response from Property: Thank you for your feedback. We are deeply sorry. Due to the busy hotel business recently, the waiting time for elevators has increased, which has caused inconvenience to you. Meanwhile, we deeply regret that you have booked a room without windows. We will strengthen internal management to ensure more reasonable room allocation.

Response from Property: Dear guest, thank you for choosing our hotel and taking the time to leave us feedback. Your comments are like morning dew, both fresh and direct, making us deeply responsible. We deeply apologize for the breakfast issue you mentioned, which prevented your taste buds from enjoying the expected feast. We will adjust the breakfast supply and strive to present you with more exquisite and delicious meals. We are very pleased with your affirmation in terms of service and facilities. We will continue to work hard to provide our guests with more considerate and thoughtful services. We look forward to your next stay where you can experience the new changes and upgraded services of our hotel. Wishing you a happy life!

Response from Property: Thank you very much for your appreciation! 🙏 The beautiful and quiet hotel, as well as the kind and polite employees, are all our pride. Free room upgrades are our favorite and we hope to bring you surprises. 🎁 The food and shopping around the hotel are extremely convenient. Looking forward to your next visit! 😉

Response from Property: Dear guest, first of all, we sincerely thank you for choosing our hotel as your place of stay and taking the time to share your stay experience. We are deeply honored and gratified to learn that your experience at our hotel is like a brilliant gem. Your appreciation for the central location of the hotel, recognition of employee service, and satisfaction with the comfort and cleanliness of the room are all the best affirmation of our unremitting efforts. What makes us even more proud is your high evaluation of the restaurant's cuisine. We have always been committed to providing every guest with an exquisite culinary experience, from the first ray of sunshine in the morning to every meal under the stars at night. Your praise motivates us to continue striving for excellence on this path, constantly improving the quality of catering and service levels. We look forward to welcoming you again and providing you with more unforgettable moments. If you have any special preferences or needs, please feel free to let us know and we will do our best to ensure that your next stay is equally enjoyable.Thank you again for your five-star review. Wishing you a happy life and a safe journey!

Response from Property: Thank you for your kind words about Ocean Hotel and for sharing your experience. I am glad to hear that your skepticism was unfounded and that you had a pleasant stay at our hotel.As for the hotel itself, we pride ourselves on maintaining high standards of cleanliness and providing spacious rooms. Daily housekeeping services ensure that all towels and bed linens are changed, and our staff is always ready to assist with any requests.We are also pleased to hear that you enjoyed the meals at our Chinese restaurant and that you were able to take in the panoramic views from our 27th-floor restaurant, where you could gaze upon Canton Tower and Baiyun Mountain.In conclusion, we are thrilled to hear that you consider Ocean Hotel a good place to stay and look forward to welcoming you back should you ever return to Guangzhou. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.

Response from Property: Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

Response from Property: Dear guests, hello! Thank you for your visit. We sincerely hope that you have a pleasant journey at the Ocean Hotel, and we have been working tirelessly towards it. Every day, the motivation of all of us is to see one recognition and support comment after another in the evaluation. This is our simple satisfaction and gratitude. With your support and love along the way, we will do better and better. We look forward to your stay again and wish you a happy life Work goes smoothly!

Response from Property: Hello, dear guests, I'm really happy to hear you praise our employees! Thank you for your valuable feedback! We will work hard to upgrade the facilities and take your accommodation experience to the next level.

Response from Property: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again and apologize for the inconvenience. We look forward to providing you with a more comfortable and perfect experience during your next stay. All staff of Ocean Hotel sincerely hope to have more opportunities to serve you. Wishing you a happy life and smooth work!

Response from Property: Dear guests, Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different check-in experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and always be ready to welcome you back to experience. We wish you a happy life and smooth work!

Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Ocean Hotel and sharing your stay experience. I am truly moved to see your comments. I am glad that the hotel has brought you a wonderful time for your trip. Your appreciation has truly given us great encouragement, and we appreciate your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your next stay and wish you a happy life and smooth work!

Response from Property: Dear distinguished guests,thanks for your stay and comments. Ocean Hotels has been dedicated to providing the most comfortable and satisfying experience for guests. We are glad that the hotel has been recognized by you. If you like us in your next stay, you can give us a full mark of praise to encourage us. Ocean Hotel is looking forward to serving you again. We wish you a happy life and a smooth job.