Anonymous User
April 12, 2024
Booked two double bed rooms, the experience was very bad. The soundproofing was ridiculously poor. The room was close to the elevator. There were people talking in the corridor. There was a strange smell in the room. The wifi was broken and could not be connected. The TV was broken and could not be watched. The air conditioner was turned on at 16 degrees for one night, but it still showed that the indoor temperature was 25 degrees. It was like it was not turned on. The front desk service attitude was extremely poor. **Takeaways could not be delivered to the room. Guests had to go down to the hotel door to get them. I called the front desk to ask, but the front desk hung up the phone. There was no courtesy at all. There will be no next time.
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