Lake Piedmont International Hotel

Lake Piedmont International Hotel Reviews

Lake Piedmont International Hotel

117 Hengfu Road (Hengfu Lu), Guangzhou, ChinaView Hotel Details
Lake Piedmont International Hotel
Lake Piedmont International HotelLake Piedmont International HotelLake Piedmont International Hotel
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Lake Piedmont International Hotel Guest Reviews

4.1/5
235 review
Verified reviews
Location4.2
Amenities4.0
Service3.9
Cleanliness4.2
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All Reviews(235)
Positive reviews(204)
Reviews with photos/video(23)
Clean and tidy(30)
Large rooms(20)
Classy environment(19)
Strange smell in room(10)
Easy to get around(9)
Friendly front desk staff(6)
Many dining options(5)
Would stay again(1)
Negative reviews(31)
Nick W
Executive Boutique Double Room
Stayed in Oct 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Superb hotel nice staff close to club it’s amazing beautiful fantastic just looking like a wow
Response from Property: Dear guest, thank you for your praise of Luhu International Hotel. Guangzhou Luhu International Hotel is located in the prosperous gold rush business district in the center of Guangzhou. It is conveniently located. Your satisfactory stay experience is our motivation to continue moving forward. We provide every It has always been our aim to provide guests with considerate service that makes them feel at home. We look forward to your visit to Luhu International Hotel again in the near future! wish you a happy life!
Nergz
Executive Boutique Double Room
Stayed in Dec 2023
Other
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Very nice and clean
Jing
Executive Boutique Double Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room is nice and the bathroom is well maintained. The room doesn't smell too much of cigarette smoke. The front desk clerk was very nice today. There are also small shops for breakfast near the hotel.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your praise for Luxelakes International Hotel. Luxelakes International Hotel Guangzhou is located in the prosperous gold-mining business district in the center of Guangzhou. It has a convenient geographical location. Your satisfactory stay experience is our motivation to move forward. Providing every guest with attentive service that makes them feel at home has always been our purpose. We look forward to your visit to Luxelakes International Hotel again in the near future! I wish you a happy life!
Guest User
Executive Boutique Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is big and quiet Service: The front desk service is very good and patient. Environment: European style is very atmospheric
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise of Luhu International Hotel. Guangzhou Luhu International Hotel is located in the prosperous gold rush business district in the center of Guangzhou. It is conveniently located. Your satisfactory stay experience is our motivation to continue moving forward. We provide every It has always been our aim to provide guests with considerate service that makes them feel at home. We look forward to your visit to Luhu International Hotel again in the near future! wish you a happy life!
Guest User
Executive Deluxe Room
Stayed in Mar 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Mar 13, 2024
Overall, I'm quite satisfied. It's clean and hygienic, but the noise from cars passing by on the roadside is quite serious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise of Luhu International Hotel. Guangzhou Luhu International Hotel is located in the prosperous gold rush business district in the center of Guangzhou. It is conveniently located. Your satisfactory stay experience is our motivation to continue moving forward. We provide every It has always been our aim to provide guests with considerate service that makes them feel at home. We look forward to your visit to Luhu International Hotel again in the near future! wish you a happy life!
Dada710
Executive Business Twin Room
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Mar 3, 2024
It’s a good place to pay New Year’s greetings to family members. It’s good to go for a morning jog by the lake. Morning tea at Luming Restaurant is better than downstairs in the hotel. The room is large and the bed is comfortable and quiet. The business room has a balcony for better air circulation. Unfortunately, the balcony door is not allowed to be opened. People can't get out. They can only open the door to a palm's width to let in some air.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support to the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with Better service and sincerely welcome you to visit us again!
Guest User
Executive Boutique Twin Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room facilities are complete and the service attitude is very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise of Luhu International Hotel. Guangzhou Luhu International Hotel is located in the prosperous gold rush business district in the center of Guangzhou. It is conveniently located. Your satisfactory stay experience is our motivation to continue moving forward. We provide every It has always been our aim to provide guests with considerate service that makes them feel at home. We look forward to your visit to Luhu International Hotel again in the near future! wish you a happy life!
Guest User
Executive Business Twin Room
Stayed in Dec 2023
Business travelers
2 review
1.0/5
Posted on Dec 26, 2023
The service attitude is so bad. The hotel is like a big hotel. Breakfast is not provided for 638 yuan for a twin room. The conditions are poor and the charges are high. What's even more outrageous is that a mouthwash glass was dropped and a 60 yuan deduction was charged. I will never consider this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support to the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with Better service and sincerely welcome you to visit us again!
Anonymous User
Executive Boutique Double Room
Stayed in Apr 2024
Business travelers
3 review
1.5/5
Posted on May 14, 2024
I have lived here for almost a month. If it is for convenience, it is definitely not here. First of all, the front desk service is terrible!!! And those managers keep adding random people on WeChat!! They are also messing around to meet the performance targets
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support to the hotel. Your valuable suggestions are very important to us. We will inform the relevant departments of your suggestions to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit again!
Anonymous User
Executive Boutique Twin Room
Stayed in Apr 2024
Friends
2 review
4.0/5
Very Good
Posted on Apr 22, 2024
Facilities: Perfect, clean, good environment, good room service, but the front desk service is very poor. When we arrived at the hotel room front desk, the front desk clerk was chatting in the lobby, and he quickly returned to his post when he saw a guest. Then we went to the spa front desk next to us for consultation, and the front desk clerk of the housekeeping department returned to his post. This is the worst front desk service I have encountered when traveling and staying in an international hotel. Such service is really speechless
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support to the hotel. Your valuable suggestions are very important to us. We will inform the relevant departments of your suggestions to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit again!
Guest User
Executive Business Twin Room
Stayed in Oct 2023
Other
21 review
2.5/5
Posted on Oct 21, 2023
The environment is average, a bit old, and there was no electricity in the middle of the trip.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support to the hotel. Your valuable suggestions are very important to us. We will inform the relevant departments of your suggestions to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide better services to every guest. We sincerely welcome you to visit again!
Guest User
Executive Boutique Double Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 22, 2024
During the Spring Festival, relatives came to Guangzhou to have tea with relatives in Foshan. They booked a hotel nearby. The room was large and Qiao Mei Restaurant was on the second floor. It was convenient to have morning tea and dinner. The decoration is more traditional European style. Next time my relatives come to Guangzhou, they can continue to order. The price didn't go up too much, so I'm very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise of Luhu International Hotel. Guangzhou Luhu International Hotel is located in the prosperous gold rush business district in the center of Guangzhou. It is conveniently located. Your satisfactory stay experience is our motivation to continue moving forward. We provide every It has always been our aim to provide guests with considerate service that makes them feel at home. We look forward to your visit to Luhu International Hotel again in the near future! wish you a happy life!
Guest User
Executive Deluxe Room
Stayed in Feb 2024
Family
5 review
2.7/5
Posted on Feb 12, 2024
There are advantages and disadvantages: Excellent: The executive deluxe room is very large. Although it is close to the road, the room is also very quiet and it is not noisy when sleeping. Missing: 1. There is a strong smell of smoke in the hotel corridors and rooms, which cannot be dissipated. I asked if I could change rooms or provide an air purifier with my baby. The staff had an extremely bad attitude and told me that this was the case in every room, and there was no such thing. Air purifier; 2. I booked two executive deluxe rooms. In one of the rooms, there was a lot of garbage left by the previous guest on the table. It was disgusting, and the sheets were still torn. I called the front desk to tell them that there was garbage, but I was sorry that there was no garbage. It was true; 3. Most importantly, as a service industry, the attitude of the staff was extremely bad. When I asked for help with heating, garbage, etc., I called the front desk, and the front desk quarreled with me. I was really drunk. I originally booked a room for two days, but the front desk said that if you don't want to stay, you can cancel for one day. I was really surprised. I suggest the hotel manager take good care of it. I would advise colleagues and friends nearby not to stay. goodbye. More than 600 per room is not worth it. Not recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support to the hotel. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with Better service and sincerely welcome you to visit us again!
Samson
Executive Business Twin Room
Stayed in Mar 2024
Business travelers
6 review
2.7/5
Posted on Mar 27, 2024
We barely found a reservation, it smelled, I say, the staff is generally inadequate
Original TextTranslated by Google
Response from Property: OK
Guest User
Executive Boutique Double Room
Stayed in Jul 2023
Business travelers
4 review
1.0/5
Posted on Aug 21, 2023
Service: The service is terrible! The girl at the front desk was arrogant and ignored me. The call service I had agreed to call in advance didn't come. When I asked her, she explained a lot of reasons. Environment: The room environment is poor, has a musty smell, and lacks a desk. The facilities are old, the carpets are dirty, and the air conditioner is noisy.
Original TextTranslated by Google
Response from Property: Feedback has been given