Traveling with a family, I drove 7 hours in the car, and went to the room after a good dinner. I booked 2 large and 2 standard rooms (Nordic double bed and Nordic twin room, 28~30 square meters). It was very late when I arrived. After I arrived, I parked the car and took out my luggage to check in. When I checked in, I was told to adjust the room and gave 5 rooms. (2 Nordic double beds of 28 square meters, 2 deluxe double beds of 13 square meters, and 1 large standard room) The front desk said that the price I ordered was the same. ridiculous! The space of the deluxe double room is so small that the distance between the bed and the TV can only be turned around. If I want a small standard room or 5 rooms, I place an order and place a small standard room. Why should I bother, and it is very inconvenient for me to arrange family accommodation. The reason given by the front desk and the proprietress was that the Nordic double room I booked was on the fifth floor, and the water pipe burst on the fifth floor. The water pipe exploded in time. It did not explode when I arrived. I booked a room online and did not explode within 2 hours after I checked in. However, it exploded when I arrived! When I checked in at that time, I didn't tell me that the head office had rooms that could be adjusted. I couldn't sleep at 2 in the middle of the night and asked my friend to call the front desk. The front desk told me that there was a room with a Nordic big bed! I really admire the business operations! I also own two hotels, and I know that it is not easy to build a website, but I really can’t learn this kind of operation. Only honest management and warm-hearted service can last long. And the last thing I want to say is that I have been in Guangzhou for ten years. I only listen to Cantonese and speak very well. The sneaky look in Cantonese when you check in is really disgusting!
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