Orange crystal Hotel (Guangzhou South High-speed Railway Station) Reviews
Orange crystal Hotel (Guangzhou South High-speed Railway Station)
Hall, 1st Floor, East Tower, Chuangyue Building, 283 Hanxi Avenue West, Shibi Street, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Orange crystal Hotel (Guangzhou South High-speed Railway Station) Guest Reviews
4.3/5
836 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(836)
Positive reviews(767)
Reviews with photos/video(83)
Easy to get around(72)
Large rooms(57)
Classy environment(56)
Many amenities(27)
Close to train station(27)
Friendly front desk staff(26)
Well decorated(17)
Amazing natural light(6)
Negative reviews(69)
CharlieTsang
Superior Queen Room
Stayed in Oct 2024
Couples
14 review
2.7/5
Posted on Oct 31, 2024
planned stay 3 night but stayed one night only due to intensive Construction noise nearby. poor environment. not recommend
Response from Property: The hotel is only 800 meters away from Guangzhou South High-speed Railway Station, and it takes only 10 minutes to walk there. The rooms are decorated according to four-star standards, and the price-performance ratio is extremely high. It is the best choice for guests to transfer to South Station! Dear guests, thank you for your comments on the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
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Joyjolie
Special Queen Room
Stayed in May 2024
Solo travelers
29 review
4.0/5
Very Good
Posted on May 13, 2024
Staff at day time did not smile, she looked all the time unwanted to service but she did not ignore when I request. Room was upgrade and staff was seriously need evidence feedback. They should give service without expecting reward.
Response from Property: Dear guests, the hotel is right next to Guangzhou South High-speed Railway Station, only 800 meters away from Guangzhou South Station, and a 10-minute walk away. The transportation is very convenient; all room types have large floor-to-ceiling windows, the rooms are large and clean, spacious, and comfortable. It is the best choice for you to take the high-speed rail or travel on business trips to South Station! Thank you very much for your praise of our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
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Misfit_
Multi-level Deluxe Double Room
Stayed in May 2024
Couples
7 review
4.0/5
Very Good
Posted on May 4, 2024
The hotel is in a perfect location just minutes from the south station and not far from everything else. The lady at the reception spoke English so that was great!
Response from Property: Dear guests, the hotel is right next to Guangzhou South High-speed Railway Station, only 800 meters away from Guangzhou South Station, and a 10-minute walk away. The transportation is very convenient; all room types have large floor-to-ceiling windows, the rooms are large and clean, spacious, and comfortable. It is the best choice for you to take the high-speed rail or travel on business trips to South Station! Thank you very much for your praise of our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
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Anonymous User
Multi-level Business Twin Room
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 26, 2024
Easy to get around which is within walking distance to metro. Friendly receptionists, and the house keeping staff. Thanks
Response from Property: 尊敬的賓客,酒店就在廣州高鐵南站旁,距離廣州南站僅800米,步行10分鐘即可到達,交通十分便利;全部房型均是落地大窗,房間又大又乾淨,空間寬敞,舒適度拉滿,是您到南站乘坐高鐵或旅行出差的最佳選擇!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Paul Sargunaraj
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Mar 31, 2024
Location good, eateries around.room service was poor
Response from Property: 尊敬的賓客,酒店就在廣州高鐵南站旁,距離廣州南站僅800米,步行10分鐘即可到達,交通十分便利;全部房型均是落地大窗,房間又大又乾淨,空間寬敞,舒適度拉滿,是您到南站乘坐高鐵或旅行出差的最佳選擇!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Special Queen Room
Stayed in Jun 2024
Couples
3 review
2.2/5
Posted on Jun 8, 2024
Everything was so dirty like the place haven’t been cleaned in years. Bathroom wc doesn’t flush properly. Ac is full of green dirt leaving dirty air. Ver bad quality.
Response from Property: 酒店距離廣州高鐵南站僅800米,步行10分鐘即可到達,房間按四星標準裝修,性價比極高,是廣大賓客到南站中轉的最佳選擇!尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Business Duplex Room (Double Bed)
Stayed in Jun 2024
Business travelers
4 review
3.7/5
Posted on Jun 7, 2024
Super convenient location for short stay, full of restaurants at street level, Guangzhou South Railway station just within walking distance.
Lalith Noble
Business Duplex Room (Double Bed)
Stayed in May 2024
Business travelers
18 review
3.2/5
Posted on May 21, 2024
This was on an apartment about 15min walk from Guangzhou south station. The room was a double ceiling room and decently equipped. Some lights wouldn't work but that was ok. The room was supposed to be a city view but was a terrace view. The only issue I had was there was just 2 towels and 2 small ones...no floor towels. Its an average one.
A.M.K
Business Duplex Room (Double Bed)
Stayed in May 2024
Business travelers
89 review
4.2/5
Very Good
Posted on May 4, 2024
Only 10 minutes far from Guangzhou south railway station. The room was big and clean.
The staff were friendly and gave early check in.
Recommended if you arrive late to the train station or you have an early train on morning.
rukhon uddin
Multi-level Business Twin Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Good to stay, best location
Response from Property: 尊敬的賓客,酒店就在廣州高鐵南站旁,距離廣州南站僅800米,步行10分鐘即可到達,交通十分便利;全部房型均是落地大窗,房間又大又乾淨,空間寬敞,舒適度拉滿,是您到南站乘坐高鐵或旅行出差的最佳選擇!非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Mickey$$$
Business Duplex Room (Double Bed)
Stayed in Apr 2024
Couples
2 review
3.7/5
Posted on Apr 25, 2024
Good location if you need to take a train at Guangzhou South station, they provide free shuttle bus.
However, The bathroom has smell.
Guest User
Special Queen Room
Stayed in Apr 2024
Business travelers
22 review
1.5/5
Posted on Apr 7, 2024
Worst experience, extremely shabby rooms, don’t fall for the photos uploaded by the hotel, if anyone really wants to book it please go and check the rooms first, not worth the money at all!!!
Response from Property: 酒店距離廣州高鐵南站僅800米,步行10分鐘即可到達,房間按四星標準裝修,性價比極高,是廣大賓客到南站中轉的最佳選擇!尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
OliverH
Special Queen Room
Stayed in Mar 2024
Solo travelers
34 review
4.5/5
Great
Posted on Apr 2, 2024
Solid hotel with a bit bad aircon room design. Was very hot at night because the bed is on top. But cheap ...
Coussita
Business Duplex Room (Double Bed)
Stayed in Apr 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on May 1, 2024
Very comfortable hotel, the stuff is so kind, I highly recommend it
DAGA ALOK
Multi-level Business Twin Room
Stayed in Jul 2023
Business travelers
8 review
4.5/5
Great
Posted on Jul 5, 2023
Good hotel very near to Guangzhou south railway station, better place to stay, clean double floor system room, shibi metro near 300 to 400 Mt. By metro can go any where. Morning they have transport for Guangzhou south railway station. Just 5 minutes drive. If you want to catch early morning train, i suggest this hotel cheap and best. Washing machine, also they have if you want to stay more days so you can wash your cloths too