Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)

Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station) Reviews

Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)

No. 1 Xingye Road, Guangzhou, ChinaView Hotel Details
Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)
Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Guangzhou Nanhong Aust Hotel (Tianhou Palace of Nansha Passenger Port Station) Guest Reviews

4.6/5
Great
570 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(570)
Positive reviews(535)
Reviews with photos/video(77)
Friendly front desk staff(64)
Classy environment(60)
Quiet & comfortable(34)
Many amenities(15)
Delicious breakfast(13)
Convenient parking(12)
Stayed multiple times(10)
Tasty restaurant(6)
Negative reviews(35)
Guest User
Comfy Room - City-View (2 beds)
Stayed in Sep 2023
Family
2 review
2.0/5
Posted on Sep 13, 2023
I booked this hotel because I was going to a nearby community. The attitude of the service staff was acceptable, but there was a strong musty smell from the corridor coming out of the elevator to the room. The air conditioner in the room was turned on very loudly, but it did not cool the room, so it could not dehumidify. The temperature on the air conditioning control panel showed about 20 degrees, but it could not be adjusted up or down. I stepped on a chair and tested the temperature with my hands. It felt like the temperature of the fan, so the room was humid and had a strong musty smell. I'm very sensitive to the musty smell of smoke, so I stayed up almost all night. The carpet also had lots of stains. Hope it improves.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your comments and suggestions to the hotel despite your busy schedule. Regarding your mention of the musty smell in the corridor of the hotel room and the relative humidity of the room, could you please inform the hotel of your specific room number and floor? The hotel will immediately follow up and make rectifications. The hotel sincerely apologizes for your poor check-in experience due to the musty smell in the room. We look forward to your visit to Guangzhou Nanhong Auster Hotel again and wish you all the best!
Guest User
Comfy Room - City-View (2 beds)
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 6, 2023
The room is comfortable. I often travel on business. The staff Jiaojiao provides very good service. . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of the Wanfo Expressway, with convenient transportation. Next to the hotel is the entrance to Huangshanlu Forest Park, and within three kilometers there are many representative attractions in Nansha: Tianhou Temple, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. There is a restaurant on the second floor of the hotel that can accommodate 120 people for dining at the same time. It is cost-effective and has exquisite products. You are welcome to try it next time you come over.
Guest User
Comfy Room - City-View (2 beds)
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Jiaojiao's reception service is very good and the hotel is comfortable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of the Wanfo Expressway, with convenient transportation. Next to the hotel is the entrance to Huangshanlu Forest Park, and within three kilometers there are many representative attractions in Nansha: Tianhou Temple, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. There is a restaurant on the second floor of the hotel that can accommodate 120 people for dining at the same time. It is cost-effective and has exquisite products. You are welcome to try it next time you come over.
Stormno
Superior Queen Room
Stayed in Aug 2023
Family
16 review
5.0/5
Outstanding
Posted on Aug 26, 2023
The environment is okay. I will come again next time if I have a chance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of the Wanfo Expressway, with convenient transportation. Next to the hotel is the entrance to Huangshanlu Forest Park, and within three kilometers there are many representative attractions in Nansha: Tianhou Temple, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. There is a restaurant on the second floor of the hotel that can accommodate 120 people for dining at the same time. It is cost-effective and has exquisite products. You are welcome to try it next time you come over.
Machaelo
Comfy Room - City-View (2 beds)
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Jiaojiao at the front desk is very enthusiastic and has good reviews.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of the Wanfo Expressway, with convenient transportation. Next to the hotel is the entrance to Huangshanlu Forest Park, and within three kilometers there are many representative attractions in Nansha: Tianhou Temple, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. There is a restaurant on the second floor of the hotel that can accommodate 120 people for dining at the same time. It is cost-effective and has exquisite products. You are welcome to try it next time you come over.
Guest User
Comfy Room - Garden-View (Double bed)
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Cleaning service is very friendly, recommended to stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of the Wanfo Expressway, with convenient transportation. Next to the hotel is the entrance to Huangshanlu Forest Park, and within three kilometers there are many representative attractions in Nansha: Tianhou Temple, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. There is a restaurant on the second floor of the hotel that can accommodate 120 people for dining at the same time. It is cost-effective and has exquisite products. You are welcome to try it next time you come over.
Guest User
Comfy Room - City-View (2 beds)
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2023
JASON has good service and the hotel is comfortable
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your attention and recognition of Xiaote. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. The hotel is not far from the Nansha exit of the Wanfo Expressway and has a strategic location. There is a multi-functional restaurant on the second floor of the hotel, which can provide a variety of Chinese and Western cuisine. Looking forward to meeting you again!
Shuixinhailanff
Comfy Room - City-View (2 beds)
Stayed in Apr 2022
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 7, 2022
On a business trip, the room is very clean, the sanitary conditions are very good, the room is quite big, I must say that the service attitude of the staff is very, very good! All the requirements put forward helped me solve, thank you very much! After entering the house, I was very happy to see the small gift (I was in a very depressed mood after a day of work). The fly in the ointment is that as a high-end hotel, the configuration of body wash and shower gel can be better. In addition, it would be better to have one more elevator sign to make it more obvious. Only one can be confused every time I go out.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and trust in us and for your valuable comments. Guests who encounter relevant problems during their stay can report to the front desk in time. The hotel is on duty 24 hours a day, and we will try our best to help you solve the problem as soon as possible. The location of the hotel is also very good. It is not far from the Nansha exit of the Guanfo Expressway. Next to it is Huangshan Lu Forest Park. There are many representative scenic spots in Nansha within three kilometers, such as Tianhou Palace, Yacht Club, Binhai Park. Looking forward to your visit again!
Anonymous User
Comfy Room - Garden-View (Double bed)
Stayed in Mar 2022
Other
3 review
5.0/5
Outstanding
Posted on Mar 27, 2022
The hotel is very clean, the environment is good, the service attitude is good, it is recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. The hotel is located next to the Nansha exit of Guanfo Expressway, with convenient transportation. Next to the hotel is the entrance of Huangshan Lu Forest Park. There are many representative attractions in Nansha within three kilometers: Tianhou Palace, Yacht Club, Nansha Golf Club, Binhai Park, etc. It is the best choice for your travel and business trip. Looking forward to seeing you again!
Guest User
Comfy Room - City-View (2 beds)
Stayed in Dec 2021
Family
13 review
4.2/5
Very Good
Posted on Dec 4, 2021
When I arrived at the front desk and said that I would be upgraded to a suite for free, I was excited for a while, but when I opened the door, I found that it was no different from what I saw in the pictures! There is no living room, I will look at it later, maybe it was upgraded to a deluxe room for me, the area is relatively large. Advantages, the degree of cleanliness of the room is satisfactory, the location of the sink. is that the chair is a bit mottled. Room soundproofing is good. The back of the hotel is the east gate of Huangshan Lu Forest Park, which is convenient for climbing, without taking the hiking trails, all the way is gentle, very friendly for parent-child tours with strollers. I originally planned to book the World Trade Center, because the price of the two-bedroom suite is beautiful, but there is no room. It is also very convenient to take a taxi here for ten yuan and you can go directly to Tianhou Palace. The sanitary environment is also better than the World Trade Center. It is not too far to walk 1.6 kilometers from Ming Kee Restaurant to the hotel, but there is a lack of lighting in some parts of the village road at night. There seems to be some characteristic murals in the village, so you can walk around. It is more convenient to buy fruits and snacks nearby, and the price of hotel meals is also reasonable. Insufficient, there is no non-slip mat in the shower, there is no door at the location of the washbasin, and there is no place for changing clothes in the shower, that is, changing clothes in a public space, which is very inconvenient for parent-child travel. I don't know if there is a swimming pool, the swimming pool seems to be in the back building
Original TextTranslated by Google
Response from Property: Hello, distinguished guest! Thank you very much for your willingness to take your valuable time to comment on Nanhong Hotel. Your satisfaction is our pursuit. We will actively improve your suggestions. Welcome to share with us when you come next time. Xiaote will be very grateful! Looking forward to your next visit! Have a good trip!
ESTHER
Deluxe Mountain-view Queen Room
Stayed in Oct 2021
Couples
1 review
4.0/5
Very Good
Posted on Oct 7, 2021
The location is a direct walk from Huangshan Ludongmen, which is very convenient. There are markets and a lot of fast food near the hotel. If you don't plan to go to Wanda and other shopping malls, you can meet the catering needs nearby. Although the hotel was built in 2017, the room is still relatively clean, there is no sign of water in the sink, and there is a small refrigerator. The breakfast is not rich, but it is enough to fill the stomach. Basically, it is mainly carbohydrates. If you add extra, it is not necessary.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your stay and appreciation! Glad to have a great time on your trip. Your appreciation is a great encouragement to the hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to seeing you again! You are welcome to come back to experience and wish you a happy life!
Anonymous User
Superior Room - City-View (2 beds)
Stayed in Oct 2021
Family
25 review
4.7/5
Amazing
Posted on Oct 4, 2021
The environment and service are good, but the location of the hotel is a bit biased
Original TextTranslated by Google
Response from Property: It's really exciting to see the simple and profound praise from the guest officers, and they recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service for each guest officer, and bring great value to each guest officer. experience. Nanhong Aust Hotel is a young and energetic hotel, showing the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement of the guest official is the greatest support and encouragement for the hotel. We will serve every family member well and look forward to meeting you next time.
ShengxuanAlvin
Deluxe Suite
Stayed in Jul 2021
Friends
5 review
1.7/5
Posted on Jul 18, 2021
1. The front desk is very unprofessional at night 2. The facilities are outdated and not updated, the green plants in the room have died 3. The bed was extremely rough and old Summary Inexpensive
Original TextTranslated by Google
Response from Property: Hello, distinguished guest! Thank you very much for staying at Nanhong Aust Hotel and leaving your valuable comments. After understanding, there may be a misunderstanding in the communication. The colleague who checked you in mistakenly thought that you wanted to add an extra door card, so he went to prepare it for you, and another colleague who was present at the time understood your I mean, so I will deal with it for you as soon as possible. Since the hotel rooms are well-lit and sunny, in fact, colleagues in the housekeeping department usually pay attention to the sunshine duration of the green plants to avoid sun damage. We will pay more attention to take care of them later. The decoration of the hotel adopts a fresh and elegant urban leisure style, mainly in warm colors, in order to provide guests with a home away from home experience. We look forward to seeing you again and witnessing our progress together. thanks.
Guest User
Suite - Sea-View
Stayed in May 2021
Family
6 review
2.5/5
Posted on Jun 23, 2021
The breakfast is ok, but the hygiene and service are relatively poor, there are many mosquitoes, the environment is average, in the village is average, the price does not match the service and hardware, it is not recommended to use
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for staying at Nanhong Aust Hotel and leaving your valuable comments. These comments are very important to us. We will continue to work hard and continuously improve our hardware facilities and service standards, and improve every detail to provide you with a perfect stay experience. . We sincerely hope that you will choose Nanhong Aust Hotel in your next trip. We will wait for your arrival.
Anonymous User
Superior Room - City-View (2 beds)
Stayed in Apr 2021
Business travelers
44 review
2.2/5
Posted on Aug 28, 2021
I have stayed many times...the breakfast is definitely bad...the room hygiene is not very good...a lot of mosquitoes...every time...no swimming pool and no facilities...anyway, it's just a cheap one...stayed so many times and didn't take the initiative to help upgrade ...just no service at all...friends can stay here together...no need to bring children...
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your sharing. The hotel is located at the entrance of Huangshan Lusensen Park, surrounded by green plants. While enjoying the beautiful scenery of the sun, in order to avoid interference, the hotel rooms have also been upgraded in June, and each room is equipped with screens. And the screen door, I believe you will have a better experience next time you come. There is a parent-child paradise on the second floor of the hotel. Guests who come with children will have a lot of fun. If you have a better breakfast Suggestions, sincerely welcome you to communicate with us face to face when you stay next time. Looking forward to your visit again!