Hello Hotel (Guangzhou Airport Road)

Don't check in! The soundproofing of the hotel is poor and you can hear the conversations next door clearly. Poor hygiene, there was cigarette ashes on the floor next to the bed. The bedsheets/mattress were smelly, and the smell wafted directly up when I lay down. It was nauseating. I slept with a quilt on my bed and barely got through it for one night. There was no ventilation in the room, there was only one window facing the crack in the floor, and the room had a smell. There are cockroaches! But ** disgusts me to death!

1. The service attitude of the entire store is extremely poor. Ctrip marked check-in at 10 o'clock. When we arrived at the store, they said that there were no twin rooms for us and we could only wait until 2 p.m. or check out. hwllo? I came all the way here and you told me to cancel my subscription, what kind of attitude is this? ? The hotel did not discuss with Ctrip why the customer should bear the responsibility. And when I asked that we go to another room to rest first, and then transfer to the twin room, the clerk ignored me, which was very **** haha Later, I called Ctrip to complain, but the clerk was reluctant to book a room for us. Once we entered, it was a twin room. The promised twin room was not available or we were asked to cancel the subscription. The face at the front desk really makes me speechless when I see it. 2. It doesn’t matter that the toilet door in the room is broken, and the slippers are not disposable. Who do you want to keep your horse slippers for if they are so dirty? ? ? I'm really speechless that a hotel's hygiene can be so bad. 3. The toilet was broken. It was clogged after using it twice. I went to the front desk, and the so-called manager came to the front desk aggressively and asked us if we had thrown away the paper towels. He also accused us of being incompetent. hello? Normally, the toilet won't get clogged just because you throw some paper towels down, right? ? They also told us that there was a sign posted saying "Don't throw paper towels into the toilet, otherwise you will be fined before we ask a technician to clean the toilet"? ? First of all, I am just a hotel guest, not your tenant. What right do you have to demand a fine? The toilet belongs to your family, not ours. Are you an administrative agency or some other depar**ent? Do you still have the right to demand a fine from me? Otherwise it is different. bathroom. Later, because of our tough attitude, he said that we didn't need to pay for it and asked the master to get through it (it took three seconds after the master came. I don't know why this store took so long to deal with us). In addition, the store owner also said angrily that there has never been a traffic jam here and that qualified people will not throw garbage (the connotation is really **ha). I just want to ask, what does this fine mean if you haven’t blocked ***? It’s full of lies and has a very bad attitude. Really** It’s the first time I’ve seen such a rubbish hotel. I won’t stay here again. I hope it closes down soon🥳

挺好的呢。

環境舒適 值得入住 非常棒

裝修比較有風格 值得入住

環境舒適 非常乾淨

這家酒店挺好找的，就在馬路邊，酒店風格也蠻喜歡的，環境不錯，外窗空氣好清晰，很涼爽，衞生也乾淨，服務都很熱情❤️🔥

前台小姐姐很友好～房間沒有異味採光很棒！位置也比較便利，比較方便點外賣，周圍便利店超市都不缺，早上出門門前就是公交車站。推薦

性價比還不錯，畢竟價格擺在這兒，但是走廊上的味道真的太大了，不知道發黴還是什麼腥葷味道，衞生真的有待改進