Atour Hotel Guangzhou Nansha Unipark

Hygiene: Overall hygiene is OK, it can only be said to be OK, the dust on the desktop socket is clearly visible, the sink leaks slowly, the disposable items are not clearly placed, and it took a long time to find a pair of slippers Environment: The surrounding road is under construction, the environment is average, it can only be said that it is a high floor, and you have to go to the 23rd floor to check in, and then come back to the check-in floor after checking in, which is very inconvenient Service: For the name of Atour, I ran nine kilometers to check in, and it can only be said that the service of some front desk staff is not worthy of the name of good service. When facing the guests' inquiries, they are very impatient, and I have not experienced the good service of Atour. It takes a long time for the front desk to respond when I need help, especially a male front desk, who is really not suitable for the service industry Environment: Although I stayed on a high floor, at 7:10, there was an inexplicable knocking sound on the roof, and the sound insulation was extremely poor, which lasted until 10 o'clock. I stayed up all night and wanted to sleep in the morning, but I couldn't fall asleep at all It is really not recommended! ! The service is not good! The sound insulation is very poor!

The room is spacious and comfortable, and the location is convenient. The security guards in the lobby on the first floor were very polite. I checked in on the 23rd floor and then went downstairs to the guest room. I was upgraded to a street-facing room on the first night, and the construction outside was very noisy in the middle of the night. After I raised the issue on the second day, Miss Nanzhi quickly helped me change the room. She also helped me pack my luggage, clothes, and even shoes were carefully packed in different bags, and helped me carry them all the way to the new room. It was really heartwarming.