Guest User
December 2, 2024
First of all, let’s talk about it. It’s close to the subway station, the environment is good, the service staff is friendly, and the hotel lobby is spacious and comfortable.
Not to mention bad things,
First, the hotel elevator is at the entrance and exit of the Hunan restaurant, which makes dining time very confusing. There is no dedicated elevator. The elevator is shared with KTV and other 12-story businesses. People are cluttered, talking loudly, and the experience is poor.
Second, the room is not big and the bathroom is made in the style of a rental house.
Third, something very embarrassing happened at breakfast. I took my room card to the restaurant to have breakfast, and the staff asked me to show my breakfast coupon. The aunt next to me was very enthusiastic and said I could eat first. She went to the front desk to help get the breakfast coupon, and I sat down. After eating, after a while, my aunt came over and said that my room did not include breakfast. The guests dining next door looked over, misunderstanding that I was here to cheat and eat breakfast. You can imagine the embarrassment! ! I went to the front desk to ask, and the answer was that my room did not include breakfast. I turned out the reservation and showed it to them. It showed that it included a breakfast. The staff then continued to check and said that there was a problem with their system. I was sorry and asked her what was wrong. Then she gave me a breakfast coupon, as if it was a gift to me.
Fourth, my child went to bed early in the morning. After breakfast, I went in to insert the card. As a result, the curtains opened and a small sound directly woke up my child. I originally planned to sleep in after watching the concert on the weekend.
Fifth, the sound insulation is very poor. It feels like there is always movement, making all kinds of noise and speechlessness.
Sixth, the breakfast has few varieties and poor quality. At this price and this kind of service, I hope it can be improved!
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