Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)

Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch) Reviews

Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)

No.1 Dongping East Road, Guangzhou, ChinaView Hotel Details
Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)
Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)
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Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch) Guest Reviews

4.7/5
Outstanding
294 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(294)
Positive reviews(283)
Reviews with photos/video(85)
Classy environment(37)
Awesome amenities(26)
Friendly front desk staff(22)
Easy to get around(20)
Average sound insulation(13)
Close to metro(13)
Perfect for business trips(10)
Convenient parking(5)
Negative reviews(11)
Karina Miria
Cozy Room (2 beds)
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 29, 2024
We stayed 17 nights there. The hotel room was cleaned daily, We would drop our linen every few days and they'd makeup our beds with new ones. A spacious room, digital lights, curtains and toilet (cleaners could do a better clean) Air conditioning worked well. We noticed if you turn it off and back on, it will reset to the required temperature. Coffee machine downstairs at reception was handy. We got to know the friendly staff. Laundry on the next floor was great. Very close to metro. Use a translator app at reception. Massage, nails, dentist and hairdressers right there. Evening Tai Chi and aerobics at the park just down the road was fun to participate and the locals make you feel welcome. Especially after dinner to work off the pounds. Lovely Amd friendly community. We didn't see a single foreigner or New Zealander during our stay which didn't bother us.. You can also use Didi (Uber) to get around Guangzhou if you want to avoid metro. Its cheap. Link your Wise card to WeChat and your away. Other than the poor breakfast, This hotel is great for long term stays for couple or single travellers. We will stay here everytime we come back to Guangzhou. Thank you for your hospitality.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your 17-night stay with us and found our hotel to be great for long term stays for couples or single travelers.We apologize for the inconvenience caused by the cleanliness of the toilet. We have taken note of your feedback and will work with our housekeeping team to ensure that our cleaning standards are improved.We appreciate your understanding that the issue was due to our own oversight and we have already taken steps to rectify the situation. We have implemented a new cleaning checklist to ensure that all areas of the room are thoroughly cleaned and inspected before guests check-in.We are glad to hear that you found our staff to be friendly and that you enjoyed the facilities and services we offer, such as the coffee machine, laundry, and the evening Tai Chi and aerobics at the park.We hope to have the pleasure of welcoming you back to our hotel in the near future. Please do not hesitate to contact us if you require any assistance.Thank you for choosing to stay with us.Best regards,[Hotel Management Team]
Robin
Guestroom (King bed)
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 11, 2024
Value for money. Could skip the breakfast, self service noodle station.
Response from Property: Dear guest, thank you very much for your support and appreciation to our hotel, we sincerely look forward to your next visit, wish you a pleasant life.
Anonymous User
Cozy Room (2 beds)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 4, 2024
1. Convenient transportation, a few minutes away from the subway 2. Convenient food, there is a restaurant on the seventh floor of the hotel, and there is a food street nearby 3. Quiet, on the sixth floor, not close to the road 4. Artificial intelligence, toilet, air conditioning, lights, TV can be voice controlled See other pictures
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6/20
Response from Property: Dear customer, hello! Thank you very much for your support to our Feili International Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trips or travel! Sincerely look forward to your visit again and wish you a happy life!
Guest User
Cozy Room (Single bed)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Yang Xiaojia at the front desk has good service. The hotel is high-end and has good facilities and equipment. Will come again next time
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Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are glad that you have affirmed our environment and service, and we are also glad that you are satisfied with our gym. We will continue to provide every guest with high-quality service and comfortable accommodation experience, and we look forward to your visit again. Thank you again for your support and trust!
Guest User
Cozy Room (Single bed)
Stayed in May 2024
Other
10 review
5.0/5
Outstanding
Posted on May 6, 2024
The environment is very good, comfortable and sanitary. The service provided by Xiao Li at the front desk is very good
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Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to learn that you are very satisfied with our environment and front desk service, especially Xiao Li's service. We have been committed to providing every guest with high-quality service and a comfortable accommodation experience. Your affirmation is our greatest encouragement and support. We will continue to work hard to provide you with better service and a more comfortable accommodation experience. Looking forward to your visit again!
Guest User
Boutique Room (Double bed)
Stayed in Apr 2024
Friends
6 review
5.0/5
Outstanding
Posted on Apr 29, 2024
High-end hotel, convenient travel, Xiaohui at the front desk provided good service
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Very good hotel, the decoration is very high-end and grand. Good sound insulation, sleep soundly, the newly opened facilities and equipment are also very complete, the price-performance ratio is very good👍👍👍
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Response from Property: Dear guest: Hello, thank you for your review! We at Feili International Hotel advocate "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again. I wish you a happy life!
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is clean and tidy, parking is convenient, and the service is friendly. It is also very close to the subway station. Parking is free, so you can park with confidence. The overall room is also very large.
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Response from Property: Dear guest: Thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so everything you do during your stay is of particular concern, care, consideration, care and warmth. It is the most sincere gift from each of our hotel staff to you. Here, we will, as always, welcome you again with a cordial smile! I wish you a happy life!
killy-yao
Cozy Room (Single bed)
Stayed in Mar 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The lobby looks very upscale, the rooms are smart, the toilet is smart, the curtains are automatic, the rooms are clean and hygienic, and the front desk service is also very good. I stay here every time I go on a business trip.
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Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear that you are satisfied with our smart facilities and services, especially the experience of using smart voice and room intelligence. We have been committed to providing guests with high-quality services and facilities, so that you can feel the warmth and comfort of home during your journey. Thank you again for your evaluation, and we look forward to seeing you again.
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room is very satisfactory, the service is in place, and the environment is very good
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Response from Property: Dear guest: Hello! Thank you very much for staying at our Feili International Hotel and giving us a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again! I wish you a happy life!
Anonymous User
Boutique Room (Double bed)
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The room is very big and comfortable. The soundproofing is very good. You can hardly hear anything at night and in the morning. The front desk service is very warm. I will still choose this hotel next time I have a chance. After all, I have to come here often. On business trip.
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Response from Property: Dear guest, thank you for your review of our hotel. We are very pleased that you were very satisfied with our environment, rooms and soundproofing. We have been committed to providing guests with a comfortable, clean and quiet accommodation environment. Your recognition is our greatest encouragement. We will continue to work hard to provide better service and experience for every guest. welcome next time!
Anonymous User
Cozy Room (2 beds)
Stayed in Feb 2024
Other
5 review
4.7/5
Amazing
Posted on Feb 16, 2024
Facilities: Except for the slight lack of breakfast, everything else is satisfactory. There are also fitness equipment. Hygiene: Very good, no smell, everything is new Service: quite attentive. I asked for bottled water in the evening, but the waiter said he forgot to bring it. Environment: Very good, close to Baiyun Mountain, very convenient for travel. Close to Baiyun Dongping Station of Line 14, about 8 minutes' walk! recommend
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Response from Property: Dear guest, thank you for your review of our hotel. We are very pleased that you are satisfied with our environment and hygiene. We have always been committed to providing guests with a comfortable, clean and tidy accommodation environment. Your recognition is our greatest encouragement, and we will continue to work hard to provide you with better services. welcome next time!
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The room was very satisfying and I will stay there again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Shaojinling
Cozy Room (Single bed)
Stayed in Jan 2024
Family
16 review
3.2/5
Posted on Jan 10, 2024
Environment: Close to the road, noisy at night Breakfast: Don’t mention how bad it was. I went to eat at eight o’clock and there was nothing. The house price is not worth the price
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Response from Property: Dear guest, thank you very much for your review of our hotel. We value your feedback and apologize for any issues you encountered during your stay. We understand that you are not satisfied with the hotel's environment and breakfast, and we are deeply sorry. We have taken a series of measures, including strengthening staff training and improving service quality, to ensure that our services can meet the needs of our guests. In response to the noise problem you mentioned, we have taken some measures, such as replacing soundproof glass and installing soundproof doors, to reduce the impact of noise on guests. At the same time, we are constantly improving our breakfast service and adding more dishes and ingredients to meet the needs of our guests. We appreciate your feedback, your opinion is very important to us. We will continue to work hard to improve our services to ensure that guests can enjoy a better stay. If you have any other questions or suggestions, please feel free to contact us. Thank you again for your support and understanding.
Guest User
Boutique Room (Double bed)
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Overall good, the room is clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!