Yishang Hotel (Guangzhou South Railway Station)

Yishang Hotel (Guangzhou South Railway Station) Reviews

Yishang Hotel (Guangzhou South Railway Station)

No.8 Huantang Street, Weiyong Village, Shibi Street, Guangzhou, ChinaView Hotel Details
Yishang Hotel (Guangzhou South Railway Station)
Yishang Hotel (Guangzhou South Railway Station)Yishang Hotel (Guangzhou South Railway Station)Yishang Hotel (Guangzhou South Railway Station)
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Yishang Hotel (Guangzhou South Railway Station) Guest Reviews

4.6/5
Very Good
1293 review
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(1293)
Positive reviews(1248)
Reviews with photos/video(148)
Offers pick-up/drop-offs(320)
Convenient location(147)
Friendly front desk staff(126)
Easy to get around(85)
Delicious breakfast(67)
Close to train station(55)
Well decorated(25)
Perfect for business trips(25)
Negative reviews(45)
Guest User
Superior Queen Room
Stayed in Apr 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 20, 2023
Very nice, very clean, wonderful hotel with nice price, location very good near railway station . I slept very well .
Asiri
Stayed in Nov 2022
Other
1 review
5.0/5
Outstanding
Posted on Nov 7, 2022
I booked this hotel because I wanted to take the early morning high speed rail the next day. The distance from hotel to Guangzhou South railway station is about 1km. And you can walk to the station as well. Very convenient. The hotel room was excellent. Has everything you would ever expect in a hotel room. Very clean and tidy. I enjoyed a great night. The hotel does not provide meals but there are a couple of nice delicious restaurants near by. Highly recommend this place.
Response from Property: Thank you for your support,looking forward to your next stay
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Business travelers
76 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel is good overall and cost-effective. 1. There is a special car to pick you up, about 7-8 minutes by car; 2. Free breakfast in the morning, including cakes, eggs, Vitasoy and apples 3. The waiter is enthusiastic and patient, and will replace the room immediately if there is any problem. 4. The hotel also provides a gym and washing machine for business travelers. The only drawback is that the view of the room at the back is average. I can choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Dangye
Superior Queen Room
Stayed in Jun 2024
Business travelers
22 review
3.1/5
Posted on Jun 15, 2024
The pick-up service is an advantage, but there are many other hotels around that also provide this service. There was a bottle of medicine that someone had drunk from time to time behind the curtain in the room ➕VX said that breakfast was free from 5 to 10 o'clock, but it was gone at 9:30... Why did they remind me again? The toilet was broken, and the lid bounced back before I sat down To be honest, the overall feeling was not very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The room is OK, very close to Guangzhou South Station! A good choice for business trips! Friendly front desk service! Most importantly, there is free car pick-up! No need to worry about catching the bus! Sanitation is also very clean!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. The hotel has people on duty 24 hours a day. If you have any questions during your stay, you can call the front desk at any time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
This hotel is quite new and very close to the South Station. The hotel also provides free pick-up, which is really convenient. The service is very enthusiastic, the check-in is fast, and there are many places to eat around. It was a very satisfactory stay experience. Recommended 👍🏻👍🏻👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. The hotel has people on duty 24 hours a day. If you have any questions during your stay, you can call the front desk at any time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The decoration is beautiful, the bed is very comfortable, there are food within walking distance, and the transportation is also very convenient. I am very satisfied. First of all, the big bed in the king-size room is so big that it makes people doubt life, haha! The hotel facilities are relatively new, clean and tidy, and the service is very good. The breakfast is much better than expected, and I am very satisfied overall
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. The hotel has people on duty 24 hours a day. If you have any questions during your stay, you can call the front desk at any time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
48 review
1.7/5
Posted on Jun 3, 2024
Both the king bed room and the superior king bed room are on the first floor. The attitude of the front desk staff is not very friendly and the training needs to be strengthened. The hotel also does not serve breakfast. The overall feeling is very average. The bus to the high-speed rail station is also every hour, unlike the hotel at Baiyun Airport, and the on-demand delivery needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your feedback. We are deeply sorry for your experience during your stay at the hotel. The hotel does not include breakfast, but there are free simple meals. The hotel provides free pick-up and drop-off service from South Station. If your travel plan changes, you need to consult the front desk in advance. The hotel's drop-off to South Station has a certain time. The bus will leave at the right time. Because the guests traveling with you are also rushing to catch the bus, the hotel car cannot wait for a long time, which does not bring convenience to your travel. Sorry for bringing you a bad stay experience. Thank you for your feedback. We will work hard to improve and strengthen training. I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The front desk staff, Xiao Zhao, provided very good service and was very enthusiastic. The hotel is quite new, with a simple and elegant decoration style, equipped with a Xiaole intelligent voice system, the room is clean and hygienic, the toiletries provided are also very good, and free pick-up and drop-off at Guangzhou South Station is also provided. Overall, I am very satisfied and highly recommend [strong][strong][strong][strong][strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 26, 2024
The hotel is close to the high-speed rail, more than 1 km away in a straight line, but it takes more than 20 minutes to walk here. The hotel has a pick-up service. The room is clean and quiet. The front desk staff has a good attitude and will take the initiative to ask if you want to be dropped off. Because I took the high-speed rail at 6:30 in the morning, I had to be dropped off very early. The front desk was very considerate to remind me by phone and prepared a breakfast for me. This must be praised
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time!!!
fancychina
Superior Queen Room
Stayed in Apr 2024
Couples
7 review
3.7/5
Posted on Apr 26, 2024
The location is close to the South Station, and the pick-up service is convenient. After arriving, call the hotel at the west gate of the train station. A car will be sent to pick you up. The station will be picked up every half an hour starting at 5:00 in the morning. You can make an appointment after arriving at the hotel. In the village next to the train station. The surrounding restaurants are elementary. You can order food if you are hungry. The hotel provides breakfast in the morning, which is very considerate for passengers departing at 5:30... Hygiene: It would be better if it was more meticulous. Some details need to be taken care of. The bath towel needs to be changed...
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will verify the bath towel problem you reported and notify the relevant departments to deal with it. At the same time, thank you for your recognition of our service. We are also honored to provide you with the best service. You are very welcome to choose our Guangzhou South Yishang Hotel again for business trips or travel! I am very happy to help you. Your satisfaction is our pursuit. We will always keep this original intention and continue to do better. I sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
1 review
0.5/5
Posted on Apr 20, 2024
I booked an hourly room from 8am to 11am, but when I arrived at the hotel, I was told that I could only check in after 10am?! Then why did I book an hourly room? I was tired from traveling and wanted to find a place to take a nap. The hotel also confirmed the order, but no one notified me during the whole process. In the end, I was stuffed into a half-cleaned room, and there was toothpaste used by the previous guest (disgusting). None of the three people at the front desk apologized during the whole process, and the last sentence was: Didn’t I arrange it for you? It was sarcastic and had no service awareness. Isn’t it basic to arrange a clean room at 8 o'clock? Otherwise, why did they confirm my order? If they can't do it, there is no at least apology and respect? If you are not suitable for this industry, please leave as soon as possible and don't ruin your customers and brand image!
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you for your feedback. We are deeply sorry for your experience during your stay in the hotel. You booked an hourly room. When the hotel was fully booked, there was no clean room available at 8 a.m. Guests did not check out that early. The check-out time was basically around 12 noon, and the housekeeping staff only started working at 8 a.m. We will strengthen employee training and improve the overall hygiene quality. We are sorry for the bad experience you gave us regarding the problem you reported. If there is a problem next time, you are welcome to book our hotel again and give us a chance to apologize. We look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is well-equipped and can be helped at any time if there are any problems. It is very convenient. The room is spacious and clean. There is a shuttle bus to the South Station, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Akong
Superior 2-bed Room
Stayed in Apr 2024
Friends
8 review
5.0/5
Outstanding
Posted on Apr 15, 2024
After get off work on Friday, I went to Guangzhou South Station to catch the high-speed train tomorrow morning on Saturday. The hotel is very close to the high-speed train station and has a pick-up service, which is very good. The service staff are very good, and the accommodation environment is OK, but maybe we arrived too late, the shower water pressure is not enough, and the water is very small. The next morning, I caught the train, and the hotel also had a portable breakfast to take away. In general, it is very convenient to stay here if you catch a train at Guangzhou South Station. If you change trains next time, I will consider staying here.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our Guangzhou South Yishang Hotel again for business trips or travel! It is a pleasure to help you. Your satisfaction is our pursuit. We will always keep this original intention and continue to do better. We sincerely look forward to your visit again!
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Friends
12 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The front desk service is very good, the room lady is also very enthusiastic, the sanitation is very clean, the internet speed is good, the hotel is very close to the South Station and also provides pick-up service, which is convenient for travel. It is worth recommending to stay and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our Guangzhou South Yishang Hotel again for business trips or travel! It is a pleasure to help you. Your satisfaction is our pursuit. We will always keep this original intention and continue to do better. We sincerely look forward to your visit again!