Tiancheng Grand Hotel

I don't know how many stars this hotel is. In Guangyuan, the room rate is at least 4 stars. Facilities: The facilities and equipment are old and poorly maintained. The bedding was creased when I checked in. Service: No concierge, no reception, and there were three beauties at the front desk. But they were really busy. One of the short-haired beauties seemed to be the person in charge of the front desk. At that time, she came to attend a friend's wedding. She booked a room on Ctrip but didn't check in. She was going to climb Phoenix Mountain and wanted to leave a bag at the front desk first. The front desk told us where to attend the wedding and where to leave it. I told us that we had a reservation and let us leave it at the front desk. Didn't you really know that the banquet hall was not the hotel? It's okay if you don't let me leave it. I don't know why my face was so broken throughout the whole process. I came to consume, not to get angry. I followed another unfamiliar guest who checked in at the front desk and asked angrily if their waiter had gone home to sleep. His room card didn't open the door. He called the front desk and waited for more than 20 minutes but no one answered him. He could only come down to swipe the card. The guest was very angry but didn't say anything excessive. He swiped the card and left. This short-haired beauty said "Are you sick?" in front of so many guests at the front desk. I would like to ask if the hotel is managed like this? After seeing the attitude of the front desk, I dare not ask for more from the hotel. Environment: It is close to the Jialing River, the scenery is still very good, and it is also very convenient to travel. The business is indeed very good, so maybe they don’t care about these details of management.