GRAND NEW CENTURY HOTEL GUANGDE

The surrounding environment is good, the indoor facilities are very luxurious, the service staff are very good, and it makes people feel very comfortable. We live on the 23rd floor. The night view outside the floor-to-ceiling windows is also very good. I must like it.

It is a good hotel to choose for business trips and travels. The price/performance ratio is very good and the surrounding transportation is convenient. You can use Didi shared bicycles when going out. The room is clean and tidy, the bed is very soft and comfortable, and Xiaowan's service at the front desk is very enthusiastic. The breakfast is good and has many varieties. The room has good lighting and is a good choice for business trips. Hope it gets better and better!

The experience of staying here is very good, especially the front desk is sweet and the service is very warm. The room facilities and equipment are also very complete, and there is also a smart voice assistant, which is very convenient. Whether it is a business trip or a tourist, it is the hotel of choice. Next time I will choose Kaiyuan again in the future.

The room was clean, the service was great, and the breakfast was great. The view outside the window is very good

Facilities: It can be said to be a brand new business hotel, high-end and classy hahaha Service: It can be seen that they are working hard to provide service, which is slightly less flexible than the old five-star hotels The equipment in the gym is very professional and complete There is a swimming pool with two lanes

The last stop of this May Day trip was in Guangde, and we specially booked two luxury suites. But the overall stay experience is very poor. I spent more than a thousand per room to book a suite, but what I got was probably the service of a budget hotel, which is very, very not worth it. First of all, I called the hotel to confirm the day before and on the day of check-in. We will definitely check in, but the arrival time will be relatively late, so please be sure to reserve a room. We arrived in Guangde after 8pm and checked in at the hotel, so I think we should have given the hotel enough time to clean the room. But after check-in, the refrigerator in one suite was locked? ? ? It's very unreasonable. There were passengers checking in that day but the refrigerator was locked. What does it mean? There were no snacks or drinks in the refrigerator in another suite. It was completely empty, but the room I booked included drinks and snacks in the freezer. After staying in the two suites, the residual smell of decoration in the room was still very strong, but there was no air purifier or other equipment in the room, indicating that the room was not ventilated seriously, or that there were fewer passengers staying in the suite. Not long after I moved in, I felt uncomfortable in my throat. In one of the suites, there was no trash can, and only two bathrooms had small trash cans. Routine maintenance of hardware equipment is poor! When I took a shower at night, I found that the water in the shower was very small. The reason was that the shower head was broken and leaking! I can't understand that in a newly opened hotel, the smell of decoration residue is so strong. The shower is broken. No one has done daily inspections and repairs when it is broken. It shows that the management of the hotel is very poor. Once again, the experience is very bad! What happened after checking out the next day was ridiculous! We left the hotel at 11 o'clock. Before leaving, I called the front desk through the room phone and informed us that both rooms were checked out now and the room cards were left in the room. Please let them know. The front desk responded well. And off we went. Then at around two o'clock, around three o'clock, and around four o'clock in the afternoon, we received calls from the hotel, asking us whether to check out or extend the room. We told again and again that we had informed the front desk in the morning that we had checked out and left our room card in the room. However, there was no communication between the hotel staff at all and they kept calling us to ask us the same thing over and over again. It was really funny! ! It was a very bad experience, especially since I wanted to choose a better hotel and book two comfortable rooms to end the seven-day trip comfortably, but it turned out to be the worst experience in the entire trip. It's far less comfortable than a B&B with a few hundred bucks. Very disappointed and will not choose to stay here again. The only thing that was okay was that the breakfast tasted okay, but there was only one coffee machine, there was a long queue, and I didn't get any drink in the end. I didn’t take any photos of the hotel because the experience was too bad, but I still recommend visitors to Tai Chi Cave and Muzi Villa for dining.