Hotels Near Little Sigua Falls in Guam

At the recommendation of some friends, I decided to stop for a walk to the Japanese tank on the property and lunch at one of the restaurants. I was stopped at 2 security checkpoints on my way to the main resort building and had a positive experience with the guards at those locations. I was instructed by security to check in at the front desk before proceeding to the tank. I then proceeded to the front desk and things quickly went downhill. On my way into the resort, a 3rd security guard was present and was yelling and whistling obnoxiously at other hotel patrons who were apparently not using the sidewalk. Why they have so many security guards all over the property, I can’t figure out. I get to the front desk and the woman working had no idea what tank I was talking about and went to speak with her manager. When she returned, I was told to leave the property immediately or I would be removed by security. No reason was given nor was there a mention of my request to walk to the tank. I tried to reason with the staff and was told to go to the Tour Lounge to see about options for going to the tank. The woman working the desk for the tours didn’t speak good English, so I believe she was telling me I had to pay $200 to go on a Jeep tour to the tank, that there were no trips for that day, and she was unable to tell me when the next tour opportunity would be. With the threat of removal from the property for no reason and inability to communicate with the tour desk staff, I decided it best to not give LeoPalace any business and I promptly departed without seeing the tank or eating lunch. Very poor customer service and way too many security guards. Felt like a jail.

Checking in was okay for my husband that was traveling alone. Next day calling front desk Ms. Charity answered the phone and was very helpful when I told her about my husbands condition. She went above and beyond in help direct my husband to moms and pops store just close by to buy sim card. After help with ordering food, input apps that we can order food much easy also input wifi on all technology. Really appreciate her help. Let there be more Ms. Charity at front desk.

The club lounge could only be used for breakfast. Also, during the cocktail hour, there were no cocktails at all even though the advertisement said cocktails. The breakfast taste was average, but there were quite a few insects in the vegetables, fruits, and bread. The room and pool were good However, I was woken up several times during the night by the cleaning staff slamming the door of the room next door. The building itself is old, so it's quite noisy. Also, on one day, the Chinese people downstairs were having a party until around 24:00, and it was so noisy that I couldn't help but feel uncomfortable. I warned her, but she wouldn't stop making noise. I booked this hotel thinking it would be a quiet hotel, so I was disappointed.

It must be said that the location of the hotel is facing the street, and it is really noisy at night. After the first night, I had to change rooms. The more important thing is that each room has an electric box. The night was buzzing and noisy, and I had booked four nights at this hotel. After two nights, I was forced to change the hotel. Hotel front desk and health services are ok, especially the front desk service is very good, but it is too noisy, if you live temporarily, it is ok, if you come to the exam, really do not recommend

I stayed at the hotel for 7 days. First of all, the hotel was old, so there was little objection to the facility. There's an ice machine at the hotel. I've never seen bugs. The water pressure is weak, so it's okay to wash. No slippers. The water was only given when I checked in.

I usually read reviews before booking a vacation hotel especially if it's an extended stay. However, since this is not my first time visit in Guam and well, it really is just a vacation in Guam (We are from Saipan), I didn't think much of it. As our vacation was nearing though, I decided to check on this hotel in TripAdvisor. Oh boy. After I read ”you get what you paid for” in one of the reviews, I got a bit worried. I wanted to cancel my reservation. My wife, however insisted to stay with this hotel. I am glad I listened to my wife :) Our stay here was not bad at all, as most review here. I am happy to recommend this place. It's not perfect but it serves our purpose comfortably. The room we had - 4207 was huge for 3 people. We had a patio view of the garden and poolside which was nice. There's 2 full size beds, an open space for living room, a dining table for 4 (or more), full size kitchen area, and two full size bathroom with entry sinks and closets. The overall suite was clean. No frills. The kitchen area have everything you need, pots, pans, plates, utensils, microwave, stovetop and fridge. The room service was also to our liking. They come daily with fresh towels and linens. The bathroom was clean, has removable shower heads with strong water pressure. They don't have toiletries for you so you have to buy or bring your own. Which was not an issue to us. For safety, the building have an entry door lock which can only be opened by our room card keys. There's also securities on foot and by car roaming around the facility. Our bed was comfortable but my son's bed was a little tilted on one side which didn't bother him much (maybe because he is lighter than me :/). I would have complained if it was the only bed. The location of this hotel is also convenient for us. If you want to walk, there's eateries and Circle K within a couple of blocks. By car, everything seems approx 5-10mins drive. K-Mart is only approx 3-5mins drive. Some issues: Our key cards didn't seem to work properly. We had to have it change and re-access 3x. One card would work while the other card won't or vice versa. A hassle to have it changed because we are three building over the main building where the reception desk is located. The ladies at the front desk on our first day was not friendly at all. No smiles to greet us. No welcoming feeling or aura. They actually look moody or a little angry. They also told us that they charge full day rate for an early check-in but we informed them that we spoke to Jason the day before and he said it's half a day rate. In the end, they gave us the half a rate begrudgingly. They didn't even give us a proper instructions on where to find the elevator or our building. We had to ask. After that initial bad impression, I got really quiet and worried walking to our building. There's that ”o-oh” feeling. Then we saw the old elevator with a light smell of trash(?). Another ”o oh”. But as soon a

The couple stayed in the holiday suite for 2 nights from the beginning of the year. I knew the hotel was aging, but the room was large, but the lights in the room were only a stand ２ and it was dark. I entered the hotel after check-in was 3 o'clock, but I was waiting for it to end because I had not finished cleaning yet. The next day, no matter how many times I came back from the outside, the room cleaning did not come, and I came after 7 o'clock in the evening, and I refused because I had already relaxed after dinner. I have stayed in various countries and hotels so far, but it was the first time that it was so late. The location of the hotel is good but a little disappointing.

AWESOME NEWLY RENOVATED BOUTIQUE HOTEL IN TUMON! Stayed at Hotel Tano for about a month, and the hotel was the perfect property for us while on remote work/vacation on Guam visiting family and friends over our kids summer break. The hotel had just completed their renovation and conversion to a newly renovated boutique hotel. We loved the modern design and concept of the property and of the Premier Suite we had stayed in. We also loved the view of Tumon Bay and It’s sunset from our suite. The property is also centrally located on Tumon, where we made the daily walk to Fujita beach which was about a 5 minute walk and the main Tumon shopping ***** which was about a 10 minute walk. Staff were superb, as others mentioned on here. They welcomed us with the Hafa Adai spirit, they were attentive to our family’s needs during our stay, and at times a couple steps ahead in insuring we had a great stay. They sure made us feel like family. These individuals includes (Brandon, Robinson, Sam, Rey, Oz, Misty, Josh, Jay, Mark, Sheryl, and Jamie) A couple specific individuals that made our stay extra special, were Oz and Misty. Oz Lobby Host, consistently greeted us as we departed the hotel to kick-off our day and welcomed us back in the evening as we returned back to the hotel from our fun filled day. Oz would also check in on us to insure we were having a great stay. Misty our room attendant, was consistent in servicing our room, and would consistently check in to see if we needed any additional room amenities during our stay. It was refreshing to come back from our day to a clean room. My kids also loved the care that Misty had put towards their stuff animals. Overall an AWESOME stay, and we are looking forward to staying again and will be recommending Hotel Tano to our stateside friends & family who are in search for a hotel on Guam.

Excellent location to relax and enjoy the ocean view from where we stayed. Since our vacation was during the Holy Week, the ocean breeze and the waves played ambient sounds for my early morning prayers from the hotels balcony. The whole day was spent strolling around the commercial places which was a stones throw away from the hotel. Nice place to window shop and to buy some stuff for souvenirs. Though I didn’t have much time to go swimming because of the unpredictable rain, I had spent my afternoons waiting for the twilight as the sky dusked and captured the panoramic sunset images in my brain. As for the food, I haven’t tried the hotels restaurant the whole time. It was more fun to explore a good deal of restaurants and diners nearby. Stayed 4 nights at Hyatt and the place is recommendable. Ideal place for family vacation if your goal is to relax, unwind and bond with family and friends.

-Check-in: Arrived at 3:30pm, Staff was nice but I think her shift was over and she was ready to leave because halfway she left me complete the check-in process with another agent without saying a word. Had to wait maybe 15-20 mins for our room to be ready. -Room: My family and I stayed for 2 nights at the Bayview. Rooms were nice but after a while my nose felt stuffy, then I saw how dusty the room was. I had to open the balcony door to let some air in because of the dust. On the 3rd floor, it's hard to get a good view because the concrete is so high, a short person like me had to tippy-toe to see over. Also, the balcony was kinda dirty from the grime on the tiles, it was really slippery so I told my daughter not to come out. The good thing was it was close to the pool and lounge. -Food: there really wasn't much places in the hotel to get food. We had club lounge access but breakfast was mainly just like ”continental style”. Didn't really mind it, as long as we ate. Cocktail time was confusing for us, we had to walk outside for our drinks, go inside to eat. So you'd have to choose to bring your food outside, or drinks inside. There were no drinks served inside so it was difficult especially when the weather was bad and I had my kid. Also, I was told different times for cocktail by front desk and the bar. They stopped serving drinks at 8pm, which is the time most people end dinner... Usually people drink cocktails after dinner so I was confused why they'd end at such an early time. Also there were only like 2-3 choices of food during cocktail time. So it was either, eat a REALLY early dinner so I can enjoy time with my other half for cocktail, or late dinner. I dont know it was very confusing. -Service: The service was okay at best. I asked for plates to eat takeout (they didn't have plates or cutlery to give, even from the lounge. It's like they didn't even try to find a way to help) So we had to walk back to the restaurant to ask. Then I saw housekeeping and kindly asked for extra towels, they just gave me a blank look and had me follow her to the storage room to get towels. I totally understand how it's not like a 5 star hotel, but i'd think a hotel that's closely tied to Dusit would get the same customer service / hospitality training. Like smiling at the guests or trying to help us solve small problems, or even communicating with other departments about times / schedules. Overrall, we enjoyed ourselves at the pool and room.