Gualala Surf Inn on the Ocean Bluff

Well-appointed rooms with updated furnishings, friendly staff, and convenient location near the beach, town center, and restaurants. Consistently praised for cleanliness and ocean views.

So first of all me and my family go every year for the fireworks that they do in point arena and when i mean family i mean uncles, cousins, siblings, and parents we all book our own hotel where ever we find available. So me and my cousin got a hotel here and when my cousin had checked in first and i don't know what happened but i guess they got into it because i guess you can only book a room with one bed for 2 people and no more can be in that room so when i went in and told her my last name she gave me a big as attitude i had book a room with double beds which can have 4 people but some how they messed up and gave me a room with one bed i guess she saw that and she started to make a big fit with me but then i showed her my confirmation email that i had book a double room so she fixed it and gave me another room my point is that it doesn't matter if we are related she shouldn't had came at me like that it wasn't my problem that she got in a bad mood after the altercation with my cousin that wasn't my problem i was still a paying customer we are two very different people. Never again will i book here and i will also tell my family not to book here. Very bad experience the only thing good she did is fix my room problem but still she shouldn't have treated me that way it doesn't matter if we are related.

I really really really wanted to like this place, but it's just ok. I have to say the bed was like a medieval torture device. It goes up in the middle and down on the sides so you constantly feel like you're going to roll out. It's hard and feels like it has metal springs that are going to poke through the mattress. The refrigerator made a very loud humming noise all night, and the AC was dripping water. Now here's the kicker, the owner wrote up an information sheet for the room, and it says, "if the AC starts dripping, just turn it off" ok, then what? Just sweat all night? Or I don't know, maybe get it fixed so it doesn't drip???? To me, that's not an acceptable response to an obvious situation in need of repair. You don't tell your customers not to use a standard feature of the room just because you don't want to get it repaired. Other than that, the room was clean and quaint. Not at all updated since the early 90's. But if you want a clean room by the ocean, and you can sleep through loud noises, tortuous beds, and no AC, then this is the place to go!