Best Hotels near Plaza las Torres, Guadalajara

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

This is a truly great place , top of list the staff are great bunch of lovely people.The cost was amazing so reasonable,lovely garden miniature orange tree right out side the door,flowers and swimming pool. It took a bit to get our bearings but once you do its very central and guess what the hotel taxi was clean , courteous and a great driver so use him if you are at all worried.. Good restaurant excellent staff and menu and great hot coffee

The hotel is very comfortable and the hotel is very comfortable.

Travel in November 2019 in a family plan, rooms are spacious and clean, friendly staff but their only bad point is the location, the center area where you are located is nothing safe, It is about two squares from the catedral walking you get easily, but I recommend that if you go to the hotel walking during your stay, do it at good time, passing 9 pm is a lonely and unsafe place. The breakfast buffet is bad, it has no great variety of dishes, I think it can improve.

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet handle was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

The service was very good. The waiters at breakfast were attentive and attentive. The room was a bit old.

Our tour booked us this hotel for the group, the hotel mentions that the language’s spoken are English and Spanish. No staff speaks English. There’s a restaurant downstairs, La Milonga. We ordered food and drinks. Waited for an hour, no service, my friend received her soup it was too salty. It was like a cup of salt in water with a pinch of mushrooms. I ordered caesar salad and a drink, 60 minutes later we left. Now the room, it’s okay but bathroom has barely hot water, no place to hang towels. No place to put soap and it’s filthy. We were told this is a newer hotel, see the pictures of shower and you get the idea. I won’t waste money on false advertising. Total disappointment.

I stayed at RIU Guadalajara for 4 nights in August 2022. I will stay there again on my next trip. My room was comfortable and clean. The bed was comfortable and refreshed everyday by 'Helga'. Breakfast was included in my rate and it was well worth the money. I dined on the patio overlooking the city and enjoyed my morning coffee in the morning breeze. The buffet has everything you'd want for breakfast or brunch and the service is excellent. The waiters brought want you wanted without interrupting your meal. Highly recommended!