One Guadalajara Periferico Norte

Great property, Had issue with keys getting demagnetized every day but other than that it was fine

Centric location I like, too much noise between the rooms. Staff at the counter was a bit rude.

Very happy with my stay. Amazing customer service and Breakfast was amazing!

Ladies in the kitchen and security Omar were very nice and helpful. Front desk staff some were nice and others rude. Cleaning staff kept rooms clean but definitely need new bed sheets. Mine were old ripped and stained badly! Pillow cases looked like they had urine stains on them. Also only one trash can in the restroom none in the room very inconvenient to be having to go into the restroom to throw something out. Also there is enough room for a mini fridge which is definitely needed it was super hot the days I stayed over and had to be coming down for ice to keep our water somewhat cold because the ice buckets are super small. Also the TV most of the time wasn’t working because it had no signal. The food is ok for being complementary but it would be nice to have more options. There is only 3 main dishes which one is always eggs the other is beans the third one is the one that changes. The only reason we keep coming back to this hotel is because it’s very close to the family members we come to visit. Also because of some of the friendly staff 🙏

Super friendly and accommodating

We stay for 7 nights and in the 5th day upon returning late at night to our room we discover some personal items were missing. I went to the front desk and complain about our items being missing, the person at the front desk said that he could help us at that time but he would talk to the person in charge of cleaning, and that i should hear from them in the morning, Morning came I had to go to the front desk and ask for someone incharge, a person came out and I explain to him about our missing items, and he was clueless about the complain that I had made the night before. After waiting for a while the person I talked to was going to different rooms talking to different employees, he came out and returned some of my missing items, and the excuse he give me make no sense, he said that the cleaning person thought that the room was vacated. my urgement with him was how they thought it was vacated when we had 3 more night reserved in that same room. His only response was we don't know, and that the manager was going to resolve the issue Monday morning before our departure. Monday came and I checked out at 11 am and no one came up to me to even try to talk to me or apologize about the issue and still my missing items. I been staying in ONE GUADALAJARA PERIFERICO NORTE hotel for years everytime we travel to Guadalajara,

So many stains on the bedding and files of dust near the window area!