My Reservations was from 21 Dec 2024 thru 08 Jan 2024. Breakfast service was way too slow. They did Not treat me like a VIP, nor did they give me Free Wine nor Room upgrade (VIP Benefits = None. My Last Week of Stay, from 30 Dec until 05 Jan, I heard really Loud Noises in the Bathroom and also in the Bedroom from 9:30 pm until 07:30 am. I complained about the loud noises to the all the Staff. Nothing was done, so I checked out earlier, from 05 Jan instead of 08 Jan. Unfortunately, the Staff didn't seem to care about my complaints. I noticed that there was a Utility Room, right next to my Door. I think that's where all the Loud Noises, were coming from. I have been going to La Mansion del Sol since 2012 until now, 2024. I've always stayed in Room #7 and Never had the Loud noise problems, nor the lack of VIP Services and also the lack of VIP Benefits too. Its really a shame, to say the least. I don't know if I'll go back again next year. I'm a very disatified Customer.