Welcome Apartments

Imagine a hotel without a receptionist, and people put down the telephone at the number given, while you are desperately trying to get your room number and access code - just 10 minutes before closing time. I won't ever use it again, even if I have to pay more elsewhere.

It comes with a fully equipped kitchen. Room is spacious. The so-called 24/7 assistance phone line was unanswered 8 out of 10 times! The posted check in time is 1500 but the actual check in time was 1600. The extra 1 hour wait was hellidh in howling wind and pouring rain. No service to speak of, since the phone was unanswered.

Nice and easy check in and out. I will come back and stay again

Room was spot on, check in process was simple, code was sent to me directly, punch the code into the door lock and in you go. Basic stocked kitchen if that's what you need. Location is good Lovely restaurant downstairs Couldn't fault it, don't know what the other reviews are moaning about, they're problem if they can't follow simple instructions. The building itself is spotless and quiet, genuinely couldn't fault the place.

Avoid at all costs staff are extremely rude and was under the influence of alcohol and smelt of it, if you have a young family then definitely not a place to stay, also extremely expensive for what it is.

The worst ‘ Hotel ‘ I’ve ever had the misfortune to enter. Without a doubt the most expensive although I admit I may not travel a lot. The staff if there were any present may be able to sort problems out but in a bid to cut costs you have to ring for a room number and code….if they answer. Rude and seemingly ignorant after about 35 phone calls. Avoid at all costs and you won’t be disappointed. The rooms themselves I have no issues with. The management of the building is terrible and considering it’s £240 per night their object seems to be to just rip the tourist off. The lowest pint of my visit to Iceland by a long way. Companies like this should not survive on business.

This was the lowest-rated, but fairly highly - priced, of all the places we stayed in Iceland, and given some of the poor reviews, we were doubtful about what to expect. However our apartment, looking out over the harbour, was huge. It was a family room with 3 beds (even though we’d only requested a twin) and had masses of space. The furnishings all seemed quite new (though rather 1970’s style) with lots of storage space. The kitchenette was also bigger than expected (and included a microwave plus tea/coffee which wasn’t mentioned) but the lighting needed improving. Nor were we expecting the apartment to be serviced daily with new towels, etc. The bathroom was disappointing - very spacious but with a tiny basin, no towel rail, and generally very utilitarian decor. The website mentions ‘soundproofing’ - well, it doesn’t work! Talking in adjacent apartments was very clear, and cooking/washing up clattering was dreadful. However by 10pm all was quiet and remained so until 7:30am. WiFi was great and there was the added bonus of having UK TV channels. Access wasn’t an issue as other reviews suggest. We requested details via *********** a few days in advance and were told there’d be a free phone in the foyer to use to receive the door code. This worked perfectly. The town store has good supplies, with quite a few UK brands, but if you need cheaper food, shop before arriving in Olafsvik. The town is a great location for touring the peninsula but there’s not much here, other than a couple of restaurants. There are some great hikes around the waterfall and surrounding hills.