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Top rated hotels in Grottaferrata

Locanda dello Spuntino
4.4/546 Reviews
Booked a one night stay on our way south. The positives are the hotel itself is beautiful. Attention to detail in the decor is stunning. Our room most pleasant. Problems were the lack of customer service provided to their guests. I sent an email to request a reservation in the taverna. Never received a reply/acknowledgment and when we arrived at the taverna there was no reservation. We arrived at 8:00 pm and we notified the hotel of the time of our arrival. Parking across the street a fellow in an orange vest helped with our luggage to the door. It was locked. He went to the taverna of the hotel to indicate guests had arrived. No one came to the door. He went a second time - no one came as we stood in the street with luggage. I rang the bell that I then saw and a staff member came to the door. Check in wasn’t welcoming, friendly nor informative. He took our passports and gave us a room key and showed us the elevator. No explanation about breakfast, wi fi, parking, nothing. When we dropped off our luggage to head to the taverna it was apparent we had interrupted his dinner! The taverna is beautiful. Food was very good. However our waiter without asking charged our meal in our own currency rather than euros which is a benefit to the taverna and certainly not to us. Overall the hotel is beautiful but I wouldn’t stay again as there is no customer service.

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Hotel Information for Traveller

Number of Hotels14
Number of Reviews268
Highest PriceNZD 749
Lowest PriceNZD 97
Average Price (Weekdays)NZD 220
Average Price (Weekends)NZD 220