Guest User
December 14, 2023
Following our second 4-day stay with them, I was very disappointed because when we left we were charged for a baby cot (€20) and parking (€28). The baby cot is advertised as free on their site and underground parking only is chargeable. I was parked outside at the end of the cul-de-sac outside the drop-off point, during my stay no one from the hotel told me that the vehicle was in the way, on the other hand they dared to charge me for parking in which I did not I've never parked. I was told that as I booked through Pierre et Vacances and not directly, the hotel charges for the baby cot. To put it simply, never book directly, you will find much lower prices with other providers. The hotel is trying to make up for it with additional services to compensate for the price difference, I find this very petty. Finally, the equipment in the gym is outdated and needs to be replaced.
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