Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

I recently had the pleasure of staying at Royalton in Saint Lucia, and it was truly an unforgettable experience. From the moment we arrived, the staff went above and beyond to ensure we felt welcomed and comfortable. Their warm hospitality made all the difference. The location was absolutely stunning—breathtaking views of the ocean, lush tropical surroundings, and the perfect balance of relaxation and adventure. Our room was spacious, beautifully decorated, and impeccably clean, with a private swim up pool that provided the most incredible sunsets.

The property was nice. The housekeeping was not the greatest. Our room was cleaned, but they did not provide any new wash clothes or handtowels or additional hand soap. I called and requested multiple times and they never provided. We received wash clothes with the next days cleaning and again no new soap was provided. We had to use the body wash to clean our hands.

This is my best place to stay in St. Lucia. The staff is wonderful. I don’t like the fact they they’re not allowed to speak their native languages when guests are present. As a traveler I think it’s important to hear different languages. The place is beautiful.

Felt like I was in a retirement home I would not recommend for young people if you’re looking for excitement this is not for you I’m 50 and just wasn’t a good vibe..

The good- The property was beautiful. We dated in hideaway plus Diamond Club and our butlers Fabian & Benjamin were awesome. So was our housekeeper Ginette. The bad- being locked out of our room due to some system outage. Having to go in an all day excursion without access to any of my cash, my phone for photos/memories, sun visor, etc returning 9 hours later and still locked out. Waiting for 2 security guards to go building to building before we can be let back in. My husband had to know on our neighbors door (honeymooners? Ask to go through their room and swim up pool to get to our swim up pool and come through our patio doors, trek water throughout our room and let me in. But if you leave your room you have to leave the deadbolt open so you can get back in or go through process of waiting for security. Hotel lobby says to put items in safe and leave door open if you want to leave for dinner. The next morning, still not fixed and had to leave open as we head out for another pre-paid excursion. Our butler messaged me to let me know the system was fixed and that we needed to get room key reprogrammed once we returned. After all of that, the hotel only wants to offer a $50 credit towards your balance with them. Not credit for any Marriott. If you have no balance you get nothing for the inconvenience. So glad I booked through ******* and not direct. At least ******* offered me a $400 key cash credit towards my next booking with them. Thank you *******!!!