Guest User
December 17, 2022
The hotel is atmospheric, especially the surroundings and external lighting in winter. The hotel staff is at the same level, there are some incidents, but nothing serious. The design of the rooms, especially the large ones, was a little disappointing; somehow not everything was thought out. And especially with extra beds they look unnatural. The in-room safe is a puzzle. There are no music channels or I couldn’t find it😔The spa is quite good, although there is not enough Turkish and a jacuzzi on the street😉. The restaurant for breakfast is simply masterpiece, the croissants are perfect, eggs Benedict, salmon... But the waiters are so slow, their hands are shaking. I don’t understand what the reason is, or whether this is such a deliberate approach, with a pretense of royal service, when the devices are taken slowly and one at a time, or they are so tucked away. But please, I really want it quickly, discreetly and competently. In the main restaurant, the chef goes overboard with the decorations of the dishes. The kitchen is very good, but there are some issues. I would like the chef to pay more attention to the dishes themselves, rather than presentation and appearance. The ice cream is super, by the way, but it doesn’t seem to be theirs. Overall, this is an outlet in Grodno where you can 100% spend a weekend. Expensive, but rich. I definitely recommend it!
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