Hotels in Grindelwald

"The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience."

"“I recently stayed at a hotel in October 2024, and it was a fantastic experience! The rooms were impressively clean and incredibly spacious, making it easy to relax after a day of exploring. The beautiful Swiss mountain scenery added a peaceful, scenic backdrop, which made my stay even more enjoyable. The staff was friendly and attentive, adding a welcoming touch to the overall experience. I highly recommend this hotel to anyone looking for comfort and a touch of Swiss charm in Grindelwald!"

"Rating: ⭐⭐⭐⭐⭐ (5/5) Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it. The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests. One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day. The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable. breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be."

"The top floor room of this hotel has a great view! The room is spacious and bright. Although I stayed in a single room, it also had a terrace and the view was great. I heard other guests, who were in family rooms, complaining that the sofa bed was uncomfortable. I visited other rooms and they were really nice. Swissotel is expensive, but with the good view, I was very satisfied. There are many Asian guests here, and there are many Chinese and Korean tourists in the hotel. I drove here, so if you don't drive, there are no pick-ups or taxis, so you have to pay attention. The steep slope is very tiring. It's really tiring to climb the slope with luggage and it rains."

"Extraordinary experience! The room has a large balcony with a stunning view of snow mountains. Bed is clean and soft. Some chocolates and coffee are included. Basic amenities like towels, body wash, shampoo, hair dryer and slippers are included! Location is particularly awesome, exactly next to Grindelwald station. You literally step in the hotel right after you get off from your train. Breakfast is typical but well-served. Staff are very nice and provide clear guidance."

"The hotel is very conveniently located and has a distinct youth hostel vibe. The service was excellent, and the breakfast spread was comprehensive. Free parking is available. However, there were a few downsides: The rooms are quite small, and our window directly overlooked a building under construction, so there was absolutely no view to speak of. For a better view and good food, I'd recommend trying the second floor of the restaurant located outside the hotel. Room amenities were basic: no slippers, the bathroom lacked a proper door, there was no fridge or safe, and no toothbrushes were provided. The toiletries were a 3-in-1 combo, so you'll definitely need to bring your own conditioner – fortunately, I had picked some up from my previous hotel. There's a train station right outside the hotel, but trains to popular destinations like Lauterbrunnen don't depart from here; I'm not sure where this particular station goes. On the bright side, it's very close to the Jungfraujoch cable car station, just a few hundred meters' walk away. The hotel has ample and spacious parking spots. The hotel's own restaurant only serves breakfast and is not open for lunch or dinner. Tip: If you're booking, try to secure a front-facing room with a balcony. These are slightly larger, and you can sit and enjoy the outside view. I don't recommend the side rooms without balconies, as they are very close to the construction site and can feel quite claustrophobic. The staff were very friendly and kindly provided free public transport cards and chocolates, which was a nice gesture. Laundry facilities are available, and detergent is provided. Both washing and drying each cost 5 CHF per cycle. The overall facilities are relatively basic. There's a drink machine on the ground floor, but it only sells Red Bull. The room floors are concrete, the ceilings are wood, and the rooms are quite low-ceilinged. My biggest dissatisfaction was the Wi-Fi. To connect to the hotel's 'free' Wi-Fi, authentication was required, asking for a Chinese mobile number. However, I couldn't receive the verification code. The other option was 'free time claim', but it demanded entering detailed credit card information. I found this utterly confusing and unacceptable. Having stayed in so many hotels, this was the first time I've encountered 'free' Wi-Fi that requires credit card details. Ultimately, I did not use it."

"This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note."

"This hotel is located surrounded by mountains, with picturesque scenery. You can enjoy the sunrise in the morning and the stars in the sky at night. The room is comfortable and quiet, and the magnificent natural landscape outside the window makes people linger. The service is attentive and attentive, making it a great place to relax."

"The staff are all very friendly and helpful. They are very patient to answer all our questions and assist us to book the ticket to the Jungfraujoch. Breakfast was nice. We have our dinner at their restaurant as well. The food was great, we were very much enjoy it. I love the onion soup. Of course, the waitress also very nice. Our room have the balcony, we have a nice Eiger view with just in front of us. Super!"

"Very casual place. You can quietly watch the white clouds drift slowly between the snow peaks on the balcony ... The green hillside, the blue sky, the scenery is really good"