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Homewood Suites by Hilton Greenville Downtown

Homewood Suites by Hilton Greenville Downtown

4.7/599 Reviews
The location of the hotel is great. The parking is nice. The building is great. The worst issue it the excessive amount of dogs. I can appreciate pets and dogs, but as someone with allergies, I am sick every time I stay at a Hilton Brand hotel. There are dogs in the lobby, lots of them. There are dogs at breakfast and in the eating areas. I was told by staff that dogs, large, small, fat, tall can be in any and every room. As a Hilton member for 20 years, I am to the point of not being able to stay at Hilton Brand hotels. The dog issue would be better if some rooms were dog-only rooms and some floors were pet-only floors. As someone with severe allergies, we should not have to stay in a room where large dogs had stayed. I am sick for a week after staying at a Hilton brand hotel. Second issue, was the rotating staff at breakfast. Every other day, the staff was nice. The opposite days, watch out. One day they ran out of milk and the lady bit the head off the man who asked to please get some more. Another man asked for coffee and she did the same to him. He slunk off and said...”I guess I will just have decaf...” Final issue, there seemed to be a large number of people staying at this location who were under some sort of state or federal subsidized program that were there staying there while having work done on their homes. While that is all well and good, these individuals tended to hoard large amounts of food at any time food was offered... one lady took five bananas, another had multiple bowls of items covered with napkins to take away... day after day after day. If you are interested in a fresh banana, you had to go into full assault mode to be able to get it before she took a handful... while we are all in this together, it is challenging when most guests are paying full price for a nice hotel stay...

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