Best Hotels near Citi Trends, Greenville

This hotel has smoking rooms but the non-smoking room I was in was very clean and I never smelled any smoke. Staff is very nice and it was a nice quiet day. The bed was clean and comfortable. If passing through the area I would stay there again. Make sure to visit the Jim Henson museum.

The staff was excellent, room was comfortable. They have complimentary water to drink if you don’t like the brown city water. The city water is brown due to the aquifer and locals feel it is good for their skin and hair. Don’t eat at Doe’s, it’s not worth it.

I booked the room online using my credit card to hold it. Upon arrival, I was told another $32 was needed for incidentals so I paid it with my debit card. 10 min later the room rate of a whopping $177 was charged to BOTH my credit card and funds of $177 came directly out of my personal checking. They’re holding up my credit card plus taking it out of my account. I spoke with the mgr at the front desk who said this was normal practice and nothing she could do. She went on to tell me how many guests complain about being double billed, yet there’s nothing you can do about it? I beg to differ! I told the mgr (Sheila), who was very kind, how disappointed I was with this supposedly new hotel. The walls are peeling. There are cuts and marks all over the walls from presumably luggage carts. The shade in our room was ripped so I took pics to her immediately so they wouldn’t try and charge me for that too! All this plus you’re double charging me for this miniature overpriced hotel stay. The doors are suspect. They don’t close as normal doors do. You have to literally pull it shut and this went on all night long. People coming and going and the doors slamming all night so needless to say we didn’t sleep well. The halls are super small and they were not clean. Not maintained at all. The rooms are also small and there was no closet. There is only a hook to hang your items. The work desk is the size of an elementary school desk. Everything is reduced in size but the room was clean. I was only there one night and I won’t be staying at any Tru hotel again. I’m very surprised at Hilton for connecting themselves with such a poorly made hotel that looks nothing like a new hotel. Staff at check in and check out were super kind. That’s the only positive I have to add to this review.