Name: Greenacre Hotel
Address: 166 Waterloo Rd, Greenacre, New South Wales, 2190, Australia, 166 Waterloo Rd, Overseas, Australia
Rating: 3.5

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This place is located on a great street with loads of food options and vibes. Rooms were very clean

地點方便，停車場很大，隔音效果不佳

Convenient location, large parking lot, poor sound insulation

廁所淋浴間只有兩間，而且有一間壞掉無法使用，剩餘的一間水壓很小，出水量很小，使用起來很不方便！但是清潔人員的服務都不錯！

There are only two toilets and showers, and one of them is broken and cannot be used. The remaining one has very low water pressure and water output, making it very inconvenient to use! But the cleaning staff's service is good!

房間很乾凈整潔、前台小哥也很貼心、幫忙拿行李上樓

The room was very clean and tidy. The front desk guy was also very considerate and helped to take the luggage upstairs.

房間前台服務很好，就是有點難找，外面是一個酒吧，旅館前台和酒店前台是一個前台。衞生條件還不錯，就是沒有提供拖鞋很不方便，房間裏還提供了茶葉，咖啡，牛奶，礦泉水，十分方便。

The room front desk service is very good, but it is a bit difficult to find. There is a bar outside, and the hotel front desk and the hotel front desk are the same front desk. The sanitary conditions are pretty good, but it is inconvenient that slippers are not provided. Tea, coffee, milk, and mineral water are also provided in the room, which is very convenient.

솔직히  싼마이로 가는거라서...
화장실도  공용...샤워실도 공용..불편하지만...싸서...
싼마이로 같꺼면 괜츈..깨끗함은.....아님....
솔직 리뷰입니다......

To be honest, I'm going to Sanmai...
The bathroom is shared... The shower room is also shared... Inconvenient... but cheap...
It's okay if it's like cheap Mairo...Cleanliness... or not...
This is an honest review....

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You’ll want to read this, its GREAT!!!  My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”.   Totally reasonable , I can understand how that could be frustrating.   Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”.  That wasn’t even the bad part. That I could put up with.   The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later.  When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me.  What my partner yelled at me was “ Don’t let the door close, the card isn’t working”.   When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight.  I immediately called the desk clerk/manager.   I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response:  “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.”   But of course that was not his response.  After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour.  So, we waited.   After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight.   I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional.   I’m looking forward to your response. 

Very good hotel, couldn't ask for a better price to stay for 5 days during my holiday in Sydney. The bed was nice and I loved the fact I can come back to the bedroom and just relax after a BIG day out. The friendly staff and managers are very friendly and accommodating. I would recommend anybody to come to stay at Greenacre Hotel it's such a fantastic cozy friendly hotel. I will come back here again.

Very good clean hotel with super nice honest staff. I was very satisfied with the room and facilities. I was even more impressed when they contacted me informing me they had found my lost debit card. I will stay there again next time I'm in Sydney. Recommended!

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Discover 90 reviews of Greenacre Hotel, rated 3.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Greenacre Hotel Reviews: 90 Verified Reviews Latest 2024 | Trip.com

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Greenacre Hotel Reviews

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