Hawthorn Extended Stay by Wyndham Green Bay

The first room I was locked out I believe it was 1223 or 1221 which ever is just the queen and couch don’t book there the handle does not work and you’ll be locked out until maintenance comes off site to come on site to fix it if the front desk can’t accommodate. Also, the dirt in the room led to me being bitten by small bugs they switched the rooms and the other room was much better but the first night was spent in the other room. They only refunded half due to us booking through the *******. It was frustrating but I’ll say don’t rush like we did. Check the room. Then if it ain’t right have them switch you. They will upgrade you. The customer service although that one room was bad the customer service was great! I would go back just will do my due diligence and check the room.also it was blood spot on my comforter.

The main office was the only building on the property that was clean and they did serve a decent breakfast. The suites are in need of some serious maintenance inside and out! Upon entering our room we were hit with a very bad smell. I had to go to the office and ask for toilet paper! The room was spacious but very outdated. There were stains on the walls and bedding, items left in the refrigerator and the toilet was not secure to the floor! Thousands of cigarette butts littered the entire property, so disgusting! I would not recommend staying there!

Our room smelled of cat urine and mold. We left and are working with ******* and management for a refund.

Horrible experience Dirty room! Couch had white stains all over it!! No knifes or silverware in the kitchen, no soap or sponge to wash dishes. The upper shower wouldn’t work because it had no faucet and no controller for tv

Great service Service was excellent and the room was very clean upon arrival. Breakfast was well stocked and fresh. Condition of overall property was okay but could use updating and maintenance. Biggest gripe was the smell of pot smoke that permeated the room. Maybe it had come from outside but it was strong enough to be annoying (and I don't typically mind the smell).