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July 26, 2024
I arrived at Zedwell for 2 nights for job interview in the City. PLEASE do not believe their marketing statement that the rooms are designed for ‘Zen’. The hotel is basically built like a barebones student accommodation, I’m not kidding. I thought I wouldn’t get claustrophobic because I’m not. But please read the reviews, the room literally made me have a mental breakdown for real - I had to step outside every 2 hours - to get my ‘zen’ back. The bed is like a student accommodation mattress, the pillows are terrible so is the duvet - the towels are so bad. Look, if they were marketing this as something new and great - no windows just total zen… Surely the pillows, mattress and everything else would be of higher quality right? Guess not. There is one guy from the service desk he’s great and friendly, but around 2 other service desk employees just mess around and talk to each other which makes the whole ordeal of asking for service and stuff very uncomfortable. The Hotel states that if you need anything just WhatsApp them… By the way, they take 2 days to reply back to WhatsApp messages. Look, I’m not mad, I’m not exaggerating, but this is how it is. The whole hotel thing wasn’t terrrrrible, but it was bad. Would I stay again? Definitely not. Do I regret it? not necessarily. Happy to help, thanks for taking the time to read the review.