Hotels in Grapevine

"I was deeply disappointed with my stay at the Hyatt Regency Dallas. For a hotel charging over $200 per night, their refusal to provide a simple bottle of water or make a paper copy was shocking and unacceptable. After 40 years of loyalty, their lack of basic hospitality has lost them a dedicated customer. I’ll be taking my business to hotels that value their guests beyond just profits."

"The room was large and clean, with a microwave and a small refrigerator. The location is also very good, with a large shopping mall next to it, which is very convenient for shopping and eating. The hotel breakfast was quite satisfactory, and hot water was even provided. The airport shuttle booked at check-in was on time, and the driver was very polite and took the initiative to help move the luggage. A very pleasant stay experience."

"Variety of breakfast is better than surrounding hotels. Need to request late night shuttle service because it ends at 22:30, though DFW works very late in its flight schedule. My kid, by the way, enjoyed the stay, but he left his toy mascot formed otter. If someone at the hotel catch it me it is very much appreciated. (It isn't a fault of the hotel.)"

"All very good EXCEPT CHECK IN Black girl with a mask No help, on her personal cell phone, training a new hire Caucasian male had an attitude, sad very sad, Fortunately the new shift girl blond Caucasian was friendly and assisted with our check in. I rented 2 rooms!!"

"Front desk aren’t very friendly and helpful! Room air conditioner is like a tractor! It was so noisy (automatic) and everytime it runs you will wake up of the noise. Overall location was good very close to airport and with mall to walk around! Gladly I stayed only overnight."

"It was recently remodeled so it was very clean and nice ^^"

"This was a great get away for the kids! "

"Grand Hyatt Hotel has a great location! It is located above the security entrance of Terminal D. After breakfast, you can go downstairs and directly check in your luggage and go through security. Breakfast is a menu and you can order it. French toast is very good. If you order fruit, there are rich varieties and large quantities. The Texas Angus steak for dinner is very good. The gym is on the top floor. Unfortunately, the treadmill is in the middle, and only the bicycle and climbing machine are by the window. The outdoor swimming pool is hot water. The room is nothing to say. It is much better than the Excelle, which is a little further away from the airport, and Hilton and other hotels in the city. After all, the price is there. The aunt at the front desk is very enthusiastic. She helped us check in very quickly and gave each person two bottles of water. As well as slippers, toothpaste, toothbrush, comb and other toiletries. It is to understand that people who transfer again are in a hurry and very tired."

"The room is large, the facilities are very new, the room is clean, the big bed is very comfortable, the bathroom is large, and the water volume is large. The pick-up and drop-off service is very fast, every hour, ten minutes to the airport."

"Proximity to airport, good breakfast and excellent transportation service. Great staff from Manager Rhonda to drivers and cleaning staff, they make you feel they appreciated your patronage. Good restaurants nearby, suggest Saltgrass Grill, Boomer Sports Bar & Olive Garden. All within walking distance. Driver will take you to n from airport, Grapevine Mills and Historic Town for free. Tips for driver to/from airport appreciated but not compulsory. Rooms are spacious. Highly recommended."