Hotels Near Parque dos Pinheiros Gramado in Gramado

Excellent accommodation. High standard of rooms. wide rooms with 2 bedrooms, super comfortable bed and huge bathroom with shower and bathroom.

A few days of rest and relaxation....well, the rooms were large anyway. My wife and I have no words to describe the garbage served for meals at usery prices. But let's start at check in because management should be thrown in the pools then ushered out without towels! Arriving exhausted, a little girl Bruna stood behind the beautiful front desk with the impressive water fall behind her. ”This is going to be impressive, I thought.” Oi...which means hi in Portuguese. Oi, I replied. ”Your name?” Were the next two syllables that came out. (No welcome, great to see you. is this your first visit with us? Just what's your name. But what came next beats any check in I've ever seen or read about. Bruna begins staring at the computer screen while at the same time smelling her wet hair through her nose. I wasn't sure what to say or do. It seemed like a personal moment so I just waited. After what seemed like 10 minutes, she said our room wasn't ready. I told her we actually paid for the night before but were not able to arrive so our room should be ready. She then asked me to see my cell phone reservation. After some time, she called over a colleague who spoke with her for some time then asked if he could take my cell phone to show the manager. ”No,” I said. Be right back, he said. After he came back, saying nothing to me, he spoke to the girl. Shortly after she asked for our documents. No explanation, still no welcome. So that's what being processed feels like. Hungry, we went to the dining room that closes at 3pm. It was 10 past three. I stood at reception for at least 20 minutes, enough time for us to have made lunch. Back to our closed dining room, Sergio was excellent. He escorted us up to the coffee bar (FYI, it opens at noon. Perhaps another name might be in order.) Order anything you want from the menu, he said. We were delighted. Once at the coffee bar a man finally took our order. A few minutes later Sergio was back to take our order. ”We've ordered already, we said.””I know, I need to take your order again, Sergio said.” OK, we thought, whatever. After what seemed like about 30 minutes, our drinks arrived WRONG. The drink order was such a mess we settled for soft drinks. Still waiting for food now some 40 minutes later, it arrived finally. WRONG. They had double ordered our ticket but what arrived first was two orders of my plate. My wife, starving by now, ate what they brought. About 5 minutes later, her order arrived. That's 2 and a half orders of food for those keeping track. Things would have been bad enough if the story ended here but it doesn't. Think of pasta that has the consistency of hard gummy bears and sauce that tastes like warm water with ketchup. Then imagine grease filled French fries and tiny pieces of terrible tasting fish like substance served with tarter sauce. My only possible guess is the people who park cars and the chef decided to switch places for the day. Ah well, there's always breakfast, right? WRONG!

By history, and famous for the hotel leaves to desire a little in the facilities, some old rooms, and with things that don't work, after we complained we re-allocated to a newly pensioned room, they should keep the standard for all rooms. Restaurant Forneria magnificent!! All good!! Understood for Amanda!! Near the center, all near, great for a night walk, because the city security allows us, one of the rare places of the country where we can walk unoccupied by the streets. Payment parking the part (third-party company), we know at the arrival, could give more emphasis on sales platforms, however the service is worth every cent, agility and responsibility with the vehicle, all manoeuvres with education and good the first impression was the best possible! Receptionists and concierge (Albano) very requested and careful. Smsgs and sympathetic. Ulisses spent a job with our kkkk baggage but it was exceptional!! We will certainly come back (I hope to stay in the pensioned rooms rsrsrs).

We are hosted in this hotel this week. We are very happy and satisfied with everything in general ! Reception, hosting : excellent breakfast with many varieties . hot cheese bread all the time. The super comfortable room, bed and shower, with hot and noise-free air conditioning ! Super recommended and I will return in the next opportunity with certainty ! Cost and benefit.

Primordial service from arrival, reception employee Marcos is always helpful. The adequate facilities are very well sanitized. The breakfast was wonderful, compared to the previous experience at the Hotel Brisa Tower in Maceió.

Tive uma excelente experiência no hotel, ótima localização 1,9 km do centro da cidade, da pra ir caminhando, a avenida é iluminada e cheia de lindas hortênsias, fica em frente o pórtico então você pode tirar fotos em horários vazios como de manhã e após as 22h. Tenho que ressaltar o ótimo atendimento do sr. Valdecir, muito solicito e simpático. O café da manhã tem muita variedade e tudo fresquinho. O colchão do quarto em que fiquei era novinho e o chuveiro bom. O hotel é antigo, mas oferece um bom preço de hospedagem, então é uma relação de custo benefício, não adianta pagar barato na hospedagem e achar que vai encontrar um hotel recém reformado com tudo novinho. O hotel é muito antigo e precisa de algumas reformas, mas me atendeu muito bem, limpinho, atendimento e localização excelentes e preço acessível. Eu voltaria com certeza.

The hotel is wonderful! The service and quality of what is offered are excellent.There are parking in the area and outdoor areas with houses to enjoy the cold outdoor. Weekends are offered interactive activities for adults. There is no room for kids, but the hotel is well organized to receive children in the rooms. The hotel is very beautiful and there are several rooms for socialization, but the restaurant is a little small for the number of guests. The room is wonderful, but the acoustics is not the best, as in most hotels. We will certainly return.

The hotel is located near the Canela Stone Cathedral, but in a short walking street. The restaurant serves very good breakfast quality. Other times have a variety of options on the cart for lunch, lunch or dinner. Clean/hygienized accommodation with smeral. Garage with manobrist if necessary.

If there is a perfect hotel, this is! The hotel is a luxury from the entrance, vc feels in a palace! The furniture are luxurious, the very hearty service, the very good academy, wonderful facilities, and the room? Our amazing! The warmers are all right, and I haven't had a very pleasant sleep night. Another thankful surprise is breakfast! The most wonderful grass! It has a single table of sweets, one for cold, another for country...It's all a luxury, and I'm not exaggerating! Free parking, and at check out they still give a beautiful trip kit with water and cakes. Congratulations to the staff who are very educated, I have just worried!

O hotel é bom, tem amplas acomodações, atendimento cordial, quartos bem limpos, porém precisa melhorar bastante em alguns pontos: - precisamos passar roupas e o hotel não disponibilizou ferro e também não possui serviço de lavanderia. - Pedimos o quarto twin, porém ao chegarmos, o quarto era com cama de casal. Conseguimos resolver, mas foi bem desgastante uma vez que estávamos muito cansados após uma viagem muito longa. - O café da manhã muito fraco. Pães velhos, alguns alimentos aproveitados do dia anterior, suco de laranja muito ruim. - O chuveiro muito instável, ao mesmo tempo que a temperatura estava agradável, vem do nada um jato de água muito quente ou muito gelada. Tirando esses pequenos contratempos, quero salientar que a equipe do hotel é sempre cordial e muito solicita em atender nossos pedidos. Destaque para Vitória, a recepcionista muito simpática.