3-Star Hotels in Gramado

We had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.

We arrived and were very well looked after. All employees are very charismatic and helpful. The only thing that didn't make the stay perfect was the bed in the room. There are two single mattresses joined together. Which made sleeping a little uncomfortable. Otherwise, everything is perfect

O hotel é muito bem localizado, próximo a região central, funcionários muito atenciosos, porém claramente falta manutenção há muito tempo. Estive no hotel em 2019 e retornei agora em 2025, e praticamente todas as áreas estão bem degradadas. Até mesmo o espaço Kids, maior atrativo para famílias com crianças, está com brinquedos sem manutenção e com grande cheiro de mofo.

Great hotel!! The only negative point is access to the pool. Very bad. Or vc crosses all the parking inside the hotel or vc crosses out to reach the reception to pick up the lift to the pool. In other words, in cold and frozen days you have to pass out of clothes in front of any hotel reception.

Hotel with excellent views of the valley. Good sized room, with table, chairs, sink. The double bed has a divider with the single beds, I thought it was great.

We have already felt the warmth of staff since the reception with great sympathy and friendliness. Great location. From Gravado to Canela. For those who are rented cars, the location becomes even more attractive because you will never have to decide by one or another city taking the journey into consideration. The wide breakfast is in diversity and very caprich in the presentation of the service row. Space tables . Super accessible cleaning and kitchen . Super requested service to help us about tourist information in the city. Very spacious parking. At any time of day or night we always have the possibility to park

The hotel was very good, breakfast was very different. We had to pay a few taxis more than it was not explained at the time of the reservation.

The hotel is in a very good location, and the hotel is very well-embraced. I make a special praise to the hotel staff who organizes breakfast. I didn't record her name, but she is wonderful, always careful, requesting and pleasant. My experience in the hotel was excellent.

The hotel was wonderful, I have nothing to complain. If I go back to Gramado, I'll go to the same hotel.

Hotel excelente