Hot spring Hotels in Gramado

A few days of rest and relaxation....well, the rooms were large anyway. My wife and I have no words to describe the garbage served for meals at usery prices. But let's start at check in because management should be thrown in the pools then ushered out without towels! Arriving exhausted, a little girl Bruna stood behind the beautiful front desk with the impressive water fall behind her. ”This is going to be impressive, I thought.” Oi...which means hi in Portuguese. Oi, I replied. ”Your name?” Were the next two syllables that came out. (No welcome, great to see you. is this your first visit with us? Just what's your name. But what came next beats any check in I've ever seen or read about. Bruna begins staring at the computer screen while at the same time smelling her wet hair through her nose. I wasn't sure what to say or do. It seemed like a personal moment so I just waited. After what seemed like 10 minutes, she said our room wasn't ready. I told her we actually paid for the night before but were not able to arrive so our room should be ready. She then asked me to see my cell phone reservation. After some time, she called over a colleague who spoke with her for some time then asked if he could take my cell phone to show the manager. ”No,” I said. Be right back, he said. After he came back, saying nothing to me, he spoke to the girl. Shortly after she asked for our documents. No explanation, still no welcome. So that's what being processed feels like. Hungry, we went to the dining room that closes at 3pm. It was 10 past three. I stood at reception for at least 20 minutes, enough time for us to have made lunch. Back to our closed dining room, Sergio was excellent. He escorted us up to the coffee bar (FYI, it opens at noon. Perhaps another name might be in order.) Order anything you want from the menu, he said. We were delighted. Once at the coffee bar a man finally took our order. A few minutes later Sergio was back to take our order. ”We've ordered already, we said.””I know, I need to take your order again, Sergio said.” OK, we thought, whatever. After what seemed like about 30 minutes, our drinks arrived WRONG. The drink order was such a mess we settled for soft drinks. Still waiting for food now some 40 minutes later, it arrived finally. WRONG. They had double ordered our ticket but what arrived first was two orders of my plate. My wife, starving by now, ate what they brought. About 5 minutes later, her order arrived. That's 2 and a half orders of food for those keeping track. Things would have been bad enough if the story ended here but it doesn't. Think of pasta that has the consistency of hard gummy bears and sauce that tastes like warm water with ketchup. Then imagine grease filled French fries and tiny pieces of terrible tasting fish like substance served with tarter sauce. My only possible guess is the people who park cars and the chef decided to switch places for the day. Ah well, there's always breakfast, right? WRONG!

We stayed 7 days. Good things : Breakfast, Clean Room, no issues with lines or waiting for anything, Good location (not in the middle of the city, but at the same time near - 5 mins by car) Things to improve : Parking lot system is too expensive (R$ 33 reais per day), Main bed of my room 328A caused me a bit of back pain across the dates, Swimming Poll water smell a bit, Did not like at all the ”Sales People” standing in front of the Elevator/Breakfast place door just waiting for us to start talking about having 30mins of our time to sells us the group staying per year in return of a ticket for one of the group's attractions (Snowland, etc).

me quede en el hotel por 4 noches, mi habitacion era pequeña y quedaba en el último piso (4to piso) y, apesar de que el hotel no tiene elevador, me parecio una excelente opcion para quien busca una localizacion excelente, tranquilidad, silencio, buen atendimiento y habitaciones limpias! el personal del hotel es super educado y atento, las piscinas son limpias y bien calientitas, el desayuno es ok, pero podria tener mas opciones para vegetarianos. quiero resaltar a la masajista Ana del spa del hotel, agende un masaje terapeutico con ella y fue maravilloso!! tanto ella, como la recepcionista del spa fueron super amables y atenciosas, el masaje y las instalaciones del spa realmente me sorprendieron, una pena que no puedo llevarme a Ana conmigo a são paulo jajaja mucho exito para ustedes y gracias por la atencion! 🤍

EXCELENTE!!!!! ATENDIMENTO IMPECÁVEL (LEMBRARAM E FOMOS PRESENTEADOS COM UM BOLINHO DE ANIVERSÁRIO PARA A MINHA MULHER), QUARTOS CONFORTÁVEIS, CAFÉ DA MANHÃ FARTÍSSIMO, ENFIM, FOI UMA EXPERIÊNCIA MARAVILHOSA! CERTAMENTE, NUMA PRÓXIMA VISITA A GRAMADO, NOS HOSPEDAREMOS NOVAMENTE AQUI.

With a stay at Tri Hotel Le Château in Gramado (Planalto), you'll be a 2-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. This spa hotel is 0.4 mi (0.6 km) from Rotula of Flags and 0.5 mi (0.8 km) from Joaquina Rita Bier Lake.Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include a turndown service and blackout drapes/curtains, as well as phones with free local calls.

With a stay at Saint Andrews Castle, you'll be centrally located in Gramado, a 3-minute drive from Gramado Covered Street and 9 minutes from Snowland Park. This luxury farm stay is 0.6 mi (1 km) from Casa do Colono Market and 0.7 mi (1.1 km) from Rotula of Flags.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this farm stay include complimentary wireless internet access, concierge services, and a hair salon.Enjoy a meal at the restaurant, or stay in and take advantage of the farm stay's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:30 AM to 11 AM.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring indoor private spa tubs. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.