Romantik Alpenhotel Waxenstein
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Grainau

Romantik Alpenhotel Waxenstein

No.12 of Scenic Hotels in Bavaria
Höhenrainweg 3, Grainau, Bavaria 82491, Germany
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With a stay at Romantik Alpenhotel Waxenstein in Grainau, you'll be near ski lifts, within a 10-minute drive of Garmisch-Partenkirchen Ski Resort and Tennissportparadies Grainau-Zugspitze. This ski hotel is 4.6 mi (7.5 km) from Eibsee and 14.1 mi (22.8 km) from Zugspitze.Show More
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hotel overview picture
Highlights
Free parking
Varied breakfast
Lots to do
Pets welcome
Amenities
Indoor swimming pool
Skiing
Sauna
Spa
Massage Room
Private ParkingFree
Bar
Restaurant
All Amenities
Property Description
With a stay at Romantik Alpenhotel Waxenstein in Grainau, you'll be near ski lifts, within a 10-minute drive of Garmisch-Partenkirchen Ski Resort and Tennissportparadies Grainau-Zugspitze. This ski hotel is 4.6 mi (7.5 km) from Eibsee and 14.1 mi (22.8 km) from Zugspitze.
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4.2/5
Very Good
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 46 Reviews
Surroundings
Airport: Innsbruck Airport
(68.2 km)
Train: Train Station Lermoos
(22.3 km)
Landmarks: Island Times | SUP Verkauf, Verleih & Schule | River SUP Touren | Waterwear | Fashion in GAP
(130m)
Landmarks: Skischule Zugspitze-Grainau
(220m)
Landmarks: Kriegergedächtniskapelle
(230m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Double Room South with Balcony
4

Double Room South with Balcony

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Room Details
Check Availability
Double Room with Balcony West
4

Double Room with Balcony West

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Room Details
Check Availability
Double Room North
4

Double Room North

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Wardrobe
Room Details
Check Availability
Superior Double Room with Balcony
4

Superior Double Room with Balcony

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private toilet
Conditioner
Room Details
Check Availability
Suite With Balcony
8

Suite With Balcony

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Wardrobe
Room Details
Check Availability
Junior Suite
1

Junior Suite

Has window
Free Wi-Fi
Non-smoking
Private toilet
Conditioner
Shampoo
Wardrobe
Room Details
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Guest Reviews

4.2/5
Very Good
46 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Average for similar properties in Grainau
Most Mentioned
AI Summary
The rooms are spacious, clean, and comfortable with inviting decor and superb mountain views. The breakfast buffet provides a wide variety of options. The location offers stunning mountain views and easy access to Zugspitze.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2024
I had an unpleasant experience with the Waxenstein hotel in Grainau. Very bad customer service, front desk people very unfriendly and not very proficient in english which is surprising for a hotel claiming to be “5 stars.” If possible 0 stars.
E‍m‍i‍l‍ ‍M
June 21, 2024
Fantastic panoramas and scenery. Hotel rated 5 stars but it is not, you can get cleaner and bigger rooms for similar or less money. Unfortunately this can not make up for our overall experience which is one star (because zero star not available). We stayed one night and had to cancel the rest of our stay for a family emergency. We understand the cancellation policies and the profit oriented stance of the owners, however not caring for your clients satisfaction and well being is disappointing and not acceptable. The front desk clerk appeared overwhelmed. I will never return there and strongly advise the same.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 12, 2023
The worst Hotel ever. Receptionist pp and probably Russian. Barely spoke German. Bar ] both days. No TV for 2 days. Horrible experience with the whole staff. Receptionist needs to understand that she is no longer in Russia and service does mean serve.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 15, 2023
- Located next to the main street (loud cars) - Stressful and unwelcoming check-in experience; felt like staff "didn't have time" for guests. - Overall lack of friendliness and attention from staff, not what's expected from a 5-star hotel. - Housekeeping inconsistencies: room not cleaned properly, missing bathrobe, cup left unwashed, no hot water on the first day. - Unpleasant check-out; no inquiry about the quality of our stay. - Even after paying a dog fee, no amenities provided for the pet, e.g., food bowl or blanket. - Have stayed in many upscale hotels and rarely felt this unwelcome.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 12, 2023
Location is excellent with beautiful views of the mountains. Hotel is however due for renovation with some of the rooms very small for a 5 star hotel. The personnel was not overly friendly and sometimes unprofessional . No choices on the 1/2 pension menu like we have been experienced to .To top it off, I was overcharged for the 1/2 pension since they had increased the price after I received my confirmation.. Since I noticed this after I left, I Emailed them about it and they agreed to credit my AMEX credit card. However after almost 2 months I am still waiting for the credit. Follow up Emails to remind them are not answered. Not a 5 star service!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
My husband and I stayed four nights in this hotel and thoroughly enjoyed ourselves. After a long day of hiking and exploring the beautiful area, we came back and relaxed in the sauna, pool, and jacuzzi. We enjoyed delicious gourmet dinners at the hotel restaurant. The breakfast buffet was well stocked, and the servers are friendly and efficient. The rooms are quaint, a bit crowded with furniture, but the view from our balcony was superb.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2023
A wonderful and pleasant SURPRISE found on our way through the Bavarian Alps. Beautiful accommodations, breathtaking views and fabulous meals. 5 Star experience without the 5 Star price tag. Give it a try, you won’t be disappointed. We will be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 13, 2023
Friendly Front Desk, room was available when we arrived a little early. They offered us a free bus pass which we used to go over to the Zugspitze (very Convenient), a 5-10 min walk to bus stop. The view was phenominal. We had a balcony looking out to the Mountain, There is a spa at the hotel . Hot tub was not hot but the bubbles still felt good after a day of walking and again you can relax with the view. Room: Is small and a little cramped with very hard uncomfortable bed. Slippers, robes and towels provided. Breakfast was typical made to offer eggs with a wide variety of meats, cheeses, cereal, yogurt, breads, and fruit.

Services & Amenities

Indoor swimming pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 07:00–11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €350.00 (approx. NZD 642.71) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Fee: €15.00 (approx. NZD 27.55) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1899
  • Number of Rooms: 41
With a stay at Romantik Alpenhotel Waxenstein in Grainau, you'll be near ski lifts, within a 10-minute drive of Garmisch-Partenkirchen Ski Resort and Tennissportparadies Grainau-Zugspitze. This ski hotel is 4.6 mi (7.5 km) from Eibsee and 14.1 mi (22.8 km) from Zugspitze.

Relax at the full-service spa, where you can enjoy massages and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Satisfy your appetite for lunch or dinner at Restaurant Henri-Philippe, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Romantik Alpenhotel Waxenstein?

The check-in time at Romantik Alpenhotel Waxenstein is 15:00 and the check-out time is 11:00.

Does Romantik Alpenhotel Waxenstein have a swimming pool?

Yes, Romantik Alpenhotel Waxenstein has a pool.

Are pets allowed at Romantik Alpenhotel Waxenstein?

Yes, Romantik Alpenhotel Waxenstein is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Romantik Alpenhotel Waxenstein provide breakfast?

Yes, guests at Romantik Alpenhotel Waxenstein can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at Romantik Alpenhotel Waxenstein?

Prices at Romantik Alpenhotel Waxenstein are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Romantik Alpenhotel Waxenstein?

Innsbruck Airport is the closest airport to Romantik Alpenhotel Waxenstein, and it is about 1 hour 10 mins from hotel by car (68.2 km).

What is the cancellation policy for Romantik Alpenhotel Waxenstein?

The cancellation policy for Romantik Alpenhotel Waxenstein varies depending on the type of room and booking conditions.

About This Property

Nearest AirportInnsbruck Airport
Distance to Airport68.23KM
Nearest Train StationTrain Station Lermoos
Distance to Train Station22.25KM
Average Price FromNZD529
Hotel Star Rating5