Guest User
February 29, 2024
We enjoyed a three night stay, in a cabin with a view across the stables & wider landscape. It was beautiful. The weather helped as it was hot, so late nights in the porch rocker looking out across the Wildcatter acres in moonlight…stunning. The staff were all pleasant, especially the guys down at the stable (Clint & John deserve recognition - John was terrific during our ride out; friendly, knowledgable and just the right amount of cowboy). The on-site Steakhouse good (see my separate review on TA). This should really be a five star review, but…there’s a lack of attention to detail - housekeeping is ‘just’ enough not to be classed as dirty; we had threadbare towels, which required a call to reception daily to get changed (even though a card in the cabin suggested the room would be serviced daily); the pool area only had five sun loungers, but multiple patio chairs, no pool towels (we were expected to use our room towels), and dirty cushions, all surrounded by an overgrown and unkept lawn/garden; the staff are scruffy, no uniform; the breakfast buffet (adequate) is served with paper plates and plastic cutlery; the activities are varied but expensive and include mandatory 20% gratuity, which is uncalled for as I think most guests would tip automatically. There’s much to praise at Wildcatter but also much to highlight for improvement. I can’t comment on the hotel rooms, but the cabins are certainly due refurbing & decent housekeeping.