Karmir Resort & Spa - Ultra All Inclusive

HERŞEYİ İLE MUHTEŞEMMMM ÇOK MEMNUN KALDIK TEŞEKKÜRLERRRR

We are guests at the Karmir hotel. We are in room 1165. We arrived at the hotel at around 7 pm on 10th of Nov. Of course we didn’t pay for WiFi, because we are leaving the hotel at 6.30 am. But this night is special for us because we became grandparents. We nearly missed the moment when the little boy was born because of this. I absolutely protest that I had to pay for wifi!!! I know some hotels charge a premium for higher bandwidth use, which can be a necessary upgrade depending on certain guest needs, like video conferencing or streaming movies. But there are just few guests in the hotel! Wifi fees are particularly annoying because it costs the hotel almost nothing to give it to us, the guests. I think it's shady to charge your customers a fee for something that 90% of your customers use. I wouldn’t say a word if the hotel just adds the extra price for WiFi to the room price. Or if there is free wi-fi in the lobby. he free wi-fi in the lobby

Our family of 13 had the worst experience at Karmir Resort and Spa. Out of 13 of us, 8 got severe food poisoning—diarrhea, vomiting, high temperatures—and it wasn’t just us. We saw other guests suffering, with people vomiting in public areas like the toilets and even on the way there. Despite this, when we raised the issue with the staff, they were completely unhelpful. The reception claimed they had no complaints procedure, and when we escalated to the manager, his response was shockingly dismissive: “There are 600 people here, and not everyone is ill, so it's not our fault.” This attitude was not only rude but downright irresponsible. The resort has absurd rules about not being able to take food outside of the designated dining areas. While this might be acceptable under normal circumstances, when my 3-year-old son fell ill, he couldn’t make it downstairs to eat. Despite explaining this, the staff refused to let us take food to the room, forcing us to hide food in our bag to feed him. Keep in mind that our son hadn’t slept the night before because he was constantly vomiting with a high temperature. The hygiene at the resort was atrocious. Our bed sheets were constantly stained, and despite requests, they wouldn’t change the towels. They would just fold our used towels and pretend they were fresh. The staff across the board were rude and dismissive. The food was the same every single day, and it became clear why so many guests got sick—they were recycling old food, day after day. It was unbearable. On top of all this, the entertainment was non-existent, and the water slides were closed most of the time. The entire experience was a disaster from start to finish. I would never recommend Karmir Resort and Spa to anyone. It's not just a bad hotel—it's a health hazard. Stay far away.

I am currently staying here with my partner. We are so impressed with this hotel. We upgraded our room, and it really is fabulous. The food is incredible. I've never seen so much food at an all-inclusive. Even if they served the same food every evening, you could have something different for 2 weeks or more. Snack bar is the perfect alternative at lunch time, burgers, pizza donner and fries. Drinks are strong! Not keen on the beer but the cocktails are strong and very tasty. Animation team are brilliant, and friendy Anistasia comes over to chat every day and they work so hard and are so friendly. The bar and restaurant staff are all lovely. The hotel is spotless, the rooms are cleaned well and we don't have a bad word to say about it. I've already told everyone back at home that have to visit. It's the best all inclusive we have stayed at in a long time. If you have booked you will have an in credible time. We still have a week left and I've never written a review before arriving back in the UK. This place really is amazing.

I have never been in such an amazing place. The hotel is located directly on the beach, which is a big advanatge as it gives guests the opportunity to choose how they want to spend their free time. The food in the hotel was very good and varied. The atmosphere in the hotel was so special, everyone can feel cared. I have never experienced such cleanliness in a hotel before, which is very commendable. For people who prefer to stay only at the hotel and not go on trips, the hotel provides so many attractions and animations that there is certainly no place for boredom. The service is amazing and the hotel animators are irreplaceable! Best of the best! I will be back there again for sure and I really recommend it.

Hotel and entertainment team is great , food and restorant are very good also ,the rooms are very clean,highly recommended. The animation team is very good and friendly especially animator Osan !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!