Guest User
April 25, 2022
Bad, we arrived in 3, a couple and a friend, we had booked for two rooms separated by an arch in which in one there was a double bed and in the other a single bed, we arrived at the structure and they gave us a room with a double and single bed practically attached, and totally different from the photo, we went down and presented our problem, who worked on duty, very kind, offered us the money back the next morning, so we booked another hotel, in the while we were waiting for the taxi he also offered us another room for the other person and one for the two of us, which at this point was fine but we had already paid for another hotel, we thanked and explained that we made another reservation from another party, he asked us for bank details to send us the money and we left, today 2 days later I call the hotel to ask for money and they tell me that they don't give me anything that was written on the description as the room was and not to look at the photos