The Goudhurst Inn

Booked 6 of us in for Christmas lunch. We were so glad that we did as we had a very enjoyable and stress free time. All communication with the staff before the day was excellent and informative. Our table was in the bar and although the bar was busy there was plenty of space around the table so we didn't feel hemmed in. Great atmosphere too. Food was delicious and plentiful and our server, Tilly, was efficient and friendly. All staff were cheerful and went out of their way to make sure we enjoyed our lunch.

The 'cool' dark grey external paintwork and the suited and tied greeter indicated that this might not be my sort of "pub" - so take my comments below with a pinch of salt. The dining area was almost empty (except for a largish - and very quiet - family party) but, because every surface was hard, including stone table tops, the acoustics were poor and made conversation difficult. The service was prompt - but leaning across one diner to put a plate in front of another is not as professional as one might hope. The food was variable, several of us ordered with enthusiasm liver and bacon - a dish which has sadly disappeared from most menus. The liver was fine, the bacon minimal and difficult to discern and the bubble and squeak was of a design different to what one might expect. A bit of a disappointment. My wife, who had had a large breakfast elsewhere, wanted only a starter and was disappointed that her request to increase the two tiny fishcakes to three was beyond the capacity the kitchen. Not an "Inn" we will be rushing back to.

I had to cancel on the day of travel , whilst I accept there are some costs I do not think it fair to. Garage me the full room rate of £126 when I did not even stay . Also the my complaint was dealt with appallingly . Very poor show from this accommodation provider , there are no terms on conditions prominent about inability to refund .

This was the most perfect overnight stay. Wonderful, friendly and hospitable staff, impeccably clean room with very high quality bedding and the breakfast was perfection. The suit I stayed in was the hush Heath Suit and I cannot recommend it enough. I am recommending this to everyone I know!

With my young son being coeliac it is often difficult to eat out safely. But The Goudhurst Inn catered wonderfully for him. He had the lamb kofta for starter and a pizza for main. It was all prepared and cooked separately to avoid cross contamination. Unfortunately both my children are fussy eaters so didn’t eat much, however if I’d had room to eat theirs, I would have! The staff were very knowledgeable and were very honest when they said they couldn’t do anything on the children’s menu gluten free. All in all, a real little gem for coeliacs or anyone following a gluten free diet!

We usually stay at The Woolpack in Tenterden but on this occasion they were fully booked, so thought the Goudhurst would be of the same standard. Unfortunately this was not the case. The seating area around the bar consisted of ripped chairs with stuffing come out. My room appeared spotless on first glance, however on closer inspection, there were hairs both in the bath and the sink, as well as dirty marks under the toilet lid. The rooms can get quite hot, although by opening the windows, the noise of the traffic was so loud. I had to sleep with the fan on and the windows closed, it was a really bad nights sleep. We ate in the restaurant which was okay, although some items were unavailable and the fish & chips I ordered did not taste right, I couldn't eat it, so I literally paid £17 for chips. I honestly think this hotel could be so much better, having stayed at their other hotels, this one was really disappointing. The only positive parts to our stay came in the form of staff members Beth & Erin - they are a really credit to the brand. Would I recommend this hotel? No Would I stay here again? Sadly no This stay for 2 rooms and 3 meals has cost us an absolute fortune, and the experience was bad. Beth & Erin - they are a really credit to the brand. Would I recommend this hotel? No Would I stay here again? Sadly no This stay for 2 rooms and 3 meals has cost us an absolute fortune, and the experience was bad.