To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(45)
Positive reviews(39)
Reviews with photos/video(6)
Friendly host(6)
Negative reviews(6)
R31
Run of House
Stayed in May 2023
Solo travelers
20 review
3.5/5
Posted on May 10, 2023
The location is great and close to the outlet mall but the toilet is tiny even for my average build.
However, Fuji san accompanies you at the window.
Guest User
Standard Double Room - Non-Smoking
Stayed in Apr 2023
Couples
1 review
4.5/5
Great
Posted on Jun 3, 2023
Parking lot is large .It’s valuable and comfortable.Breakfast was a bit early to closed ,before 9:30 .
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Jan 2023
Couples
40 review
5.0/5
Outstanding
Posted on Jan 9, 2023
This hotel very nice, comfortable, clean, the staff very helpful! Thanks!
Have free parking.
yvonnebb
Standard Double Room
Stayed in Sep 2023
Couples
8 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Arrived at around 8pm, there were not many parking spaces left, I guess so were the rooms and pillows.
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敵機純達人
Run of House
Stayed in May 2023
Friends
62 review
5.0/5
Outstanding
Posted on May 19, 2023
The front desk of the hotel is very polite and warmly received
The hotel provides a lot of facial masks, shower gel
But the face of the hotel's big sausage is too much bleach
The room was renovated, very clean and hygienic
The window of the room, facing Mount Fuji
Worth going again
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Guest User
Economy Twin Room - Non Smoking
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Jul 13, 2023
The room is really too small. A 29-inch suitcase is really stuck, and it is difficult to even open it😕, and so is the toilet. The overall feeling is okay.
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Guest User
Economy Twin Room - Non Smoking
Stayed in Jun 2023
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
#positive #I was happy with the Bed Comfort Level, Soundproofing, Location; #negative #I was disappointed with the Room Size; Going to Gotemba Outlets, staying here is an unexpected surprise, it turned out to be a room with a view of Mount Fuji! The breakfast is very good, drinks and coffee are provided for free! Tangquan is a bit small, men and women have separate time slots! Except that the room is a bit small and you can't even open the suitcase, everything else is very satisfactory! Will stay again next time
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Ching wan
Standard Wide Double Room Smoking
Stayed in Jun 2023
Couples
4 review
2.7/5
Posted on Jun 16, 2023
On the third night of our trip to Japan, we chose to stay at this hotel in Gotemba. The location of the hotel is right next to the main road and it is very convenient to get there. The service of the staff is very good. The key point is that the room is really small and the bathroom is very small. It is small but the water pressure in the shower is very powerful. I found wool on the bed sheet in the room, so I am not satisfied with the hygiene. When the window of the room is opened, you can see Mount Fuji directly, but there is a large grave under your nose. Timid people must consider whether to live with others. But at this price, if you don't mind too much, the price/performance ratio of this hotel is okay. There is also an indoor hot spring downstairs and laundry service. Overall, it is very convenient.
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Guest User
Economy Twin Room - Non Smoking
Stayed in Feb 2023
Friends
4 review
5.0/5
Outstanding
Posted on Feb 23, 2023
Clean enough, cost-effective, sincerely satisfied
Delicious buffet breakfast, both Japanese and Western
The location is not convenient, not near the station, if you take a car to go to the first choice
The large public bath is open until 12 o'clock, and it is not open for cleaning in the morning, the only fly in the ointment
In addition, the toilet is very thin, and the fat guy can go in and out in circles at most, but there is a bathtub to soak in, and the fat man can sit on it
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Kurniasih Nia
Standard Double Room - Non-Smoking
Stayed in Jan 2023
Couples
1 review
4.0/5
Very Good
Posted on Jan 3, 2023
Very good service
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Guest User
Standard Double Room - Non-Smoking
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Jan 4, 2023
The location is very good, close to the Gotemba interchange and outlets.
The time is set so that men and women can enter the natural hot spring alternately. Since it is a location where you can't enter the hot spring without passing through the breakfast venue, I thought it was necessary to set the time in consideration of women.
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Anonymous User
Standard Double Room - Smoking
Stayed in Dec 2022
Couples
1 review
2.5/5
Posted on Dec 25, 2022
I will never stay here again. Access is in an inconvenient location on foot from the station.
When I made a reservation from trip.com, it took a long time to complete the procedure at the front desk. I think the cleanliness of the hotel is not as good as other hotels. In the room where I stayed, there was blood on the back of the futon and the cleaning staff changed it, but from the first day I felt bad.
General hotels have services such as powdered tea next to hot water in a pot, but here only a pot and cups are installed. Only 5 animeties are available for women at check-in, but I wondered what it would be like if a man stayed. In addition, there is no service for washing clothes, so it is not recommended for consecutive stays or long-term use.
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KINAKO
Standard Double Room - Smoking
Stayed in Nov 2022
Family
1 review
4.0/5
Very Good
Posted on Nov 5, 2022
Small place to eat. It was nice to have a seat to eat, but it was small and I had to change it. I want some more space