Şah Saray Cave Suites Halal Hotel

Şah Saray Cave Suites Halal Hotel Reviews

Şah Saray Cave Suites Halal Hotel

Uzundere-1 Sokak No: 1, Goreme, 50180, TürkiyeView Hotel Details
Şah Saray Cave Suites Halal Hotel
Şah Saray Cave Suites Halal HotelŞah Saray Cave Suites Halal HotelŞah Saray Cave Suites Halal Hotel
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Şah Saray Cave Suites Halal Hotel Guest Reviews

4.6/5
Great
48 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.5
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All reviews(48)
Positive reviews(34)
Reviews with photos/video(17)
Great service(22)
Awesome stay(21)
Awesome rooms(14)
Delicious breakfast(8)
Great location(7)
Convenient location(7)
Negative reviews(1)
Sanjula
Deluxe Double Or Twin Room, 1 Bedroom, Non Smoking, Courtyard View
Stayed in Jul 2024
Family
6 review
4.2/5
Very Good
Posted on Jul 9, 2024
The location is excellent! The manager Kemal and all front office staff were helpful. Kemal booked the hot air balloon ride for us and it was brilliant! The breakfast was excellent! It’s a halal hotel and even my long black leggings were not suitable for the public areas according to their dress code. This is a little inconvenient as I had to carry a skirt to wrap around. Didn’t enjoy this part and the daily cleaning was not good. Very lazy cleaning I felt. Otherwise nice hotel and friendly staff.
Response from Property: Reply from the property:Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
y_Junebug
Mahpeyker Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Nicest ever. Receptionists were kindest, the room was cozy and antique. It would bring you to a fantasy you migjt have in your mind about the cave hotel.
Response from Property: Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
JOSE FRANCISCO SANTOS ARAUJO
Luxury Suite
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Jul 18, 2024
no swimming pool, no gym, strict muslin rules. it s hot in summer and we have to wear long close all the time. price is too high for the service the Hotel offers. Just restarurant and coffee shop. The Hotel is very well integrated in the environment and the terrace on the top has amazing views. If I am again in this area I will select an Hotel with swimming pool and not Halal rules.
Response from Property: Dear GuestFirst of all, thank you for taking the time to write a comment.Our hotel is a Halal Tourism Certified hotel. Service is provided in SMIIC standards. Dress code is applied in our establishment and it is not appropriate to be in public areas with swimsuits, bikinis and short-cut clothes. Normal clothes are suitable.Pool, Turkish Bath, Jacuzzis are specially designed for guests in the rooms. You can make a reservation by choosing our private suites with Pool, Turkish Bath and Jacuzzi.All this information is available on our website and all our guests who make a reservation are informed after booking. We are sorry that you missed this information.We are pleased to welcome you.Thank you for your kind regards. Sah Saray Cave Suites
A Frequent Traveler
Luxury Suite
Stayed in Jul 2024
Couples
3 review
1.0/5
Posted on Jul 8, 2024
They have horseflies in some of the rooms, that leave giant welts when they bite you. They swapped me to a smaller room and didn’t refund the difference. The bathrooms are open air so you can hear and smell your partner using the restroom. I’m not sure how this hotel got rated 4-stars. Plenty of hotels that were 3-star looked better once I got here and realized.
Response from Property: Dear GuestWe are sorry that you have encountered such a problem.Depending on the standards of our property, all facilities and rooms are regularly sprayed every month and necessary precautions are taken.Since you made this notification to us while you were out of the hotel during the day, we reserved an additional room for you. Depending on our room availability, a deluxe category room was allocated to you free of charge.There are 12 rooms in total in our establishment. Each of our rooms is specially designed in different ways. Our additionally allocated room is a specially designed room for our guests who want to watch the view from the bathroom.Sincerely regards Sah Saray Cave Suites
Guest User
Family Suite
Stayed in May 2024
Family
19 review
4.2/5
Very Good
Posted on May 30, 2024
Services are good except the receptionist did not inform us there were hot air balloons flying on the next morning cause it had been cancelled flying for 3 days before we checked in. So we must the hot air balloons show on the hotel roof top Receptionist iwas not friendly, breakfast was the same for our 3 nights stays
Response from Property: Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
jtravels
Deluxe Double Or Twin Room, 1 Bedroom, Non Smoking, Courtyard View
Stayed in Oct 2023
Travel with friends
32 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Great view from the balconies. Also not far from the Goreme center. Lots of restaurants and shops around. It was a memorable experience to live in a cave. Nicely decorated and comfortable beds! We even got a hamam in our toilet! We got welcome fruits and teas. Also the buffet is abundant and delicious! They can help arrange taxis as well. Everyone were friendly esp Mr Orhan who is in charge of the kitchen and dining area. He made delicious desserts. The manager also helped us a lot and gave us tips. I highly recommend this hotel!
6/11
Response from Property: Dear guest,It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible.Best RegardsŞah Saray Cave Suites
Guest User
Mahpeyker Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Wonderful experience in the cave room. The room is exactly like the photos. Each room has a name, so one can pick the exact facilities they prefer. I recommend this hotel to everyone. There was a misunderstanding about if breakfast was included in the rate. I contacted Trip.com and they quickly talked to the hotel owner and resolved the misunderstanding.
Response from Property: Dear guest,It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible.Best RegardsŞah Saray Cave Suites
Guest User
Family Suite
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Family suite is great for 3-4 people. The room is super clean, all staff are very kind and helpful, especially Onhan. He always provides premium service, even late night when we asked for some snacks. Definitely will come back again. Thank you Ohnan!
Response from Property: Dear guest,It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible.Best RegardsŞah Saray Cave Suites
Guest User
Has Room
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 1, 2023
Really nice view from our room.Get so good services from the receptionist and all the helpful staff.Feel very relaxed in the 3 days experience.
Response from Property: Dear guest,It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible.Best RegardsŞah Saray Cave Suites
Yannesng
Hurrem Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very nice hotel
Response from Property: Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
Guest User
Deluxe One Bedroom Room with Courtyard View
Stayed in Jul 2022
Couples
1 review
4.7/5
Amazing
Posted on Aug 11, 2022
Our stay at Sah Saray was better than our expectations. The people there make it good. Our room was beautiful and looked just like the photos if not even better. The only thing I did not like about it was that it was not spacious enough for what we paid it was a bit of a squeeze. The property overall was fantastic, the views from the terrace of the balloons every morning were so calming. The service was great especially from Samet at reception who was always providing the best service and always genuine and personalised to us. Thank you very much to Mr Kemal for arranging all our activities for us especially the balloon ride and managing to get us the deluxe flight that we wanted! :) The breakfast at the property was delicious. You have a full Turkish breakfast every morning and Orhan's service was amazing, he even served us breakfast after the time had passed on a couple of the days as we woke up late and would serve us complimentary drinks every so often. Everyone at the property is so helpful and always there to have a friendly chat with and the place itself is just gorgeous. The location was not bad we could walk to the centre in less than ten mins from the property which is great because the hotel restaurant is not open for lunch or dinner so it's great that the centre is so close.
Response from Property: Dear guest,It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible.Best RegardsŞah Saray Cave Suites
Guest User
Mahpeyker Room
Stayed in Aug 2024
Family
32 review
4.5/5
Great
Posted on Aug 12, 2024
The room is very special, with great attention to detail. It is a good place to take photos, and the surroundings are beautiful. We added a sofa bed for the child for 50 euros, which is not bad. The hotel is nice, but the hotel is busy with day trips and so I didn't have time to take a closer look. The hotel restaurant has good food.
Original TextTranslated by Google
Response from Property: Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
Vivienhe
Mihrimah Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I really like this hotel. It made our experience in Kapa very much better. The staff is very friendly, dedicated and responsive. There are great details everywhere in the hotel. This is a halal hotel. The food here is definitely the best and most cost-effective I have eaten in Turkey. The taste is definitely not inferior to Salt Bae. The lamb is also delicious and has no smell. If you want to have dinner, it is highly recommended and there are many choices. In addition, it is recommended to book the 5:30 early breakfast service, sit on the rooftop while eating breakfast and taking pictures with the hot air balloon. If you have to catch an early flight, you can also experience it in a hurry. Finally, a beautiful souvenir was given when leaving the hotel. In short, it is really nice to stay here.
Original TextTranslated by Google
6/12
Response from Property: Reply from the property:Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
Guest User
Mahpeyker Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It can be said that this is the most beautiful terrace for watching hot air balloons in the hotel. It is high enough and close to the front, and you can see the hot air balloons slowly coming towards you. The staff here are very attentive and considerate, and very friendly to Chinese people. The room is clean and hygienic.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, It was our pleasure to welcome you in our hotel. Your comments are always very valuable for us in order to achieve perfection. On behalf of our entire team, I would like to thank you for taking the time to publish this kind message. We would like to see you again in our hotel as soon as possible. Best Regards Şah Saray Cave Suites
Hsu WeiChih
Sah Room
Stayed in Jun 2024
Business travelers
12 review
3.7/5
Posted on Jul 3, 2024
The facilities are atmospheric and the design concept is good, but the design of the stone cave is easy to shed dust and stone chips, which is a bit uncomfortable. In addition, the non-air-conditioned design is more uncomfortable in the afternoon, but there are no major problems.
Original TextTranslated by Google
Response from Property: Dear Hsu WeiChih,When we check the our system there is no reservation with your name. The photo is not our property's photo.Please check your reservation.Best regards.Sah Saray Cave Suites