Şah Saray Cave Suites Halal Hotel Reviews

The location is excellent! The manager Kemal and all front office staff were helpful. Kemal booked the hot air balloon ride for us and it was brilliant! The breakfast was excellent! It’s a halal hotel and even my long black leggings were not suitable for the public areas according to their dress code. This is a little inconvenient as I had to carry a skirt to wrap around. Didn’t enjoy this part and the daily cleaning was not good. Very lazy cleaning I felt. Otherwise nice hotel and friendly staff.

Nicest ever. Receptionists were kindest, the room was cozy and antique. It would bring you to a fantasy you migjt have in your mind about the cave hotel.

The service attitude is good and attentive, the breakfast is rich, and there are free drinks and snacks in the refrigerator. The staff "Orhan"is very considerate and enthusiastic, and actively helps take photos and add drinks.👍👍👍

no swimming pool, no gym, strict muslin rules. it s hot in summer and we have to wear long close all the time. price is too high for the service the Hotel offers. Just restarurant and coffee shop. The Hotel is very well integrated in the environment and the terrace on the top has amazing views. If I am again in this area I will select an Hotel with swimming pool and not Halal rules.

They have horseflies in some of the rooms, that leave giant welts when they bite you. They swapped me to a smaller room and didn’t refund the difference. The bathrooms are open air so you can hear and smell your partner using the restroom. I’m not sure how this hotel got rated 4-stars. Plenty of hotels that were 3-star looked better once I got here and realized.

Services are good except the receptionist did not inform us there were hot air balloons flying on the next morning cause it had been cancelled flying for 3 days before we checked in. So we must the hot air balloons show on the hotel roof top Receptionist iwas not friendly, breakfast was the same for our 3 nights stays

Great view from the balconies. Also not far from the Goreme center. Lots of restaurants and shops around. It was a memorable experience to live in a cave. Nicely decorated and comfortable beds! We even got a hamam in our toilet! We got welcome fruits and teas. Also the buffet is abundant and delicious! They can help arrange taxis as well. Everyone were friendly esp Mr Orhan who is in charge of the kitchen and dining area. He made delicious desserts. The manager also helped us a lot and gave us tips. I highly recommend this hotel!

Wonderful experience in the cave room. The room is exactly like the photos. Each room has a name, so one can pick the exact facilities they prefer. I recommend this hotel to everyone. There was a misunderstanding about if breakfast was included in the rate. I contacted Trip.com and they quickly talked to the hotel owner and resolved the misunderstanding.

Family suite is great for 3-4 people. The room is super clean, all staff are very kind and helpful, especially Onhan. He always provides premium service, even late night when we asked for some snacks. Definitely will come back again. Thank you Ohnan!

Really nice view from our room.Get so good services from the receptionist and all the helpful staff.Feel very relaxed in the 3 days experience.

Very nice hotel

Our stay at Sah Saray was better than our expectations. The people there make it good. Our room was beautiful and looked just like the photos if not even better. The only thing I did not like about it was that it was not spacious enough for what we paid it was a bit of a squeeze. The property overall was fantastic, the views from the terrace of the balloons every morning were so calming. The service was great especially from Samet at reception who was always providing the best service and always genuine and personalised to us. Thank you very much to Mr Kemal for arranging all our activities for us especially the balloon ride and managing to get us the deluxe flight that we wanted! :) The breakfast at the property was delicious. You have a full Turkish breakfast every morning and Orhan's service was amazing, he even served us breakfast after the time had passed on a couple of the days as we woke up late and would serve us complimentary drinks every so often. Everyone at the property is so helpful and always there to have a friendly chat with and the place itself is just gorgeous. The location was not bad we could walk to the centre in less than ten mins from the property which is great because the hotel restaurant is not open for lunch or dinner so it's great that the centre is so close.

Great stay experience. In addition to the hot air balloon, there were also candy gifts on the first day of the New Year. Recommended!

I highly recommend this hotel. It is really worth it. It is the most comfortable hotel in our trip to Turkey. Toiletries are provided (toothbrush, toothpaste, etc. are available, and the facilities are complete). There is also a fruit concierge. You can get enough mineral water. There is a welcome ceremony when you check in, and you will be given two drinks. The room we stayed in was Kemerhan (there is a big bathtub🛁 I took a medicinal bath and it was really comfortable) p1 picture There is a restaurant downstairs for eating. The food is also good. Cats and dogs can be seen everywhere (p5 is the restaurant opposite the downstairs. It is very convenient to have a drink when you are hungry at night) The breakfast is worth recommending. It is very rich. It is all local Turkish food that suits Chinese appetite (p3) Service: I would like to praise Brother Orhan for being so nice. He is handsome and responsive. The brothers here are very enthusiastic